please help (connection)

Please help i have vista and it is not working!
1. OS version? Windows Vista
2. What firewalls you have?Norton (that i know of)
3. How much ram? 1014 mb
4. Hard Disk space available? 232 gb
5. Connection type? dial up
6. Modem & router brand name & model numbers? wats this?
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? lw-4.14.10 java 1.6.0_03
9. Who is your ISP (Internet Service Provider)?Quest
10. Do this simple test for us. Using your browser go here: WHat did it Say? it popped up as no site
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. we have another comp but i dont know ifwe are sharing (we do share internet)
12. Is this a your 1st try at LW or is this a new problem with an experienced user. this just happened like a while ago it worked on our old computer
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? i have no idea
15. What security programs are you using (antivirus etc)? again with the norton antivirus
16. What country are you living in? United states (colorado)