Connection Problem PLEASE HELP ME
 

Hello,
I tried to read those sticky Notes but I don't understand a thing. Not everybody is as good with computers as you, that's why I try to get some help here.

I will describe my Problem again. When I open Limewire it doesn't connect properly. Yesterday for example after 1 hour it connected and everything was fine, but I didn't do anything to achieve that.
Today I'm waiting 5 hour but still no connection ??? What should I do ???

Now I will answer all the things you need to help me :

1. OS version : Windows Vista

2. What firewalls you have: I have one definitely, but which one no idea, I think Windows firefall and / or from my anti virus programm : antivir

3. How much ram: I don't know ? it's a new notebook from HP (HP Pavilion dv600)

4. Hard Disk space available: almost 100 GB

5. Connection type: Wireless ... WLAN ? We have a wireless router from NETGEAR

6. Modem & router brand name & model numbers: NETGEAR 54 Mbps Wireless Router WGR614 v6

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) : appartement complex

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.: Limewire 4.14.12 Java 1.6.0

9. Who is your ISP (Internet Service Provider) UPC in Vienna

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? : says your test worked

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. :there are 2 other computer who use the same router , they also have limewire and another p2p sharing programm azureus

12. Is this a your 1st try at LW or is this a new problem with an experienced user. : I always had LW at my old computer and never a problem, now with my new notebook I have this problem... but I would not consider myself as an experienced user

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ YES

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled: I don't understand this question

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall :) : antivir from avira

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country : right now i'm in autria (vienna) , or I'm in luxembourg


For all the questions i didnt answer could somebody explain them to me or tell me where i will find out the answers ...


thank for the HELP it is really needed ...

Valérie