can anyone please help!(Trojans)
 

I am having some trouble with my computer, I have a few viruses installed. I have a registry problem where a .dll file is not loading or is missing and I can not access any of my files on my hard drive. My question about limewire is can anyone help me access my files or music or can i use limewire to move my music files? Oh and I forgot I bought an external hard drive to try to save music, files, and photos before I use my recovery discs to clean my computer. Can anyone help?

do you have a antivirus ?
what operating system do you use?
i use xp so im going by what i use
disable system restore by right clicking my computer - properties- sys restire tab and check/uncheck box
restart in safe mode run antivirus restart to desktop and turn sys restore back on

if you dont have one GET ONE NOW
you can buy one or get AVG for free

i cant help w dl much but its good u got external if you have to format
UPDATE AV regularly

os and anti virus
 

I have Vista and I also have Trend Micro Antivirus and Webroot Spy Sweeper. Windows Defender tries but can not delete the trojan viruses but I haven't tried running in safe mode. I'll try that then post again, thanks.

Try installing Spybot - Search & Destroy __(FREE)

Thank you for your help. I'm downloading Spybot then I'm going to reboot in safe mode and see if it works. If anyone else has an idera I'm still open to them. Thanks for your help.

ah vista :blink:

i know avg is good and FREE
hope u get rid of it

Ok I downloaded Spybot and ran it with my other AV programs before i shut down in safe mode and low and behold my computer stopped freezing when I accessed my hard-drive. The trojan viruses were still there but I was able to sweep and move my files to my external hard-drive. Now I have reformatted my comp via recovery discs and everything is saved and working fine. Thank you for all your help. :laugh_2:

Try This
 

Start your Pc in Safe mode ( switch off then , switch on and keep pressing F8 and then do a scan in Safe mode ) log off and repeat the scan as normal .