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-   -   I need some serious help ! (can't reinstall Pro) (https://www.gnutellaforums.com/general-vista-windows-7-later-support/94890-i-need-some-serious-help-cant-reinstall-pro.html)

KtnDz February 19th, 2010 05:15 PM

I need some serious help ! (can't reinstall Pro)
 
I recently purchased the limewire pro addition and installed it onto my computer. My main goal was to sync my songs from limewire to itunes where I'd then sync them onto a new ipod I have. To make a long story short, I had to create a whole new user onto my computer because I needed a new itunes account and now I do not have the installed limewire on the right account. (already paid for ! )

I foolishly listened to one of my friends who insisted she knew the right thing to do and uninstalled the limewire from the master user where I was going to just reinstall the software.. BUT now it is not letting me reinstall limewire at all!

Does anyone have any idea how I'd go about doing this.. and if not is there a phone number of some sort I can call someone on to talk about a possible refund? THANK YOU AALL

birdy February 19th, 2010 08:36 PM

Sorry to tell you, but there are no Pro refunds (click on link): Refund Policy - Lime Wire

What's happening when you try to reinstall Pro? Are you seeing any errors when you try to install?

Can you download the Pro installer, or are you getting an error when you try to download?

If you're unable to download the installer at all - where did you buy Pro from, who did you pay (check your credit card statement or any email receipt you might have recieved) & and how much did you pay for Pro?

I'm guessing that you're having trouble downloading a new Pro... the only official site for download of basic (free) LW or Pro is Official LimeWire Website & Free Download of P2P, Gnutella & Torrent Client - Lime Wire

The official site offers...
* Pro ($21.95 - includes free updates & email support for 6 months)

* Extended Pro ($34.95 - includes free updates & email support for 12 months)

* A one-off download of Pro ($13.95 - one download only, no updates, no email support). This option seems to only appear sometimes on the official site.

Which one of those did you buy?


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