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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old October 30th, 2009
Novicius
 
Join Date: October 30th, 2009
Posts: 4
davetheframe is flying high
Default latest limewire 5.3.6 (java download will not unpack error 255099)

Ok so there I was able and willing to upgrade to Limewire5.3.6 , then it all went wrong there is a known problem with the latest sun java jre6/16. it will for some reason not install itself, OK so there are suggestions at java but they do not work (or answer queries!!! arrogance perhaps?). as it is a requirement that you have this particular java it means that currently I have no contact with Limewire. (the java download will not unpack error 255099) so jsut a warning that the upgrade may not bre as straight forweard as usual (I have spent over 3 hours trying to sort out problem (and I am far from a computer geek!!). Are this network aware of this problem? Perhaps they have more clout with Sun to get them to sort out their problems??Anyone else had this problem??? Dave
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  #2 (permalink)  
Old October 30th, 2009
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Always offline installations of Java are more reliable than the online installations .. which they unfortunately recommend. Offline installation is where you download the installer with all contents inside the installer. The online installer is where you download the basic installer program, then it makes calls out to the java site to download the contents of the installation. This online installation frequently results in problems with installations; incomplete/corrupt installations, data not reaching the installer in time or corrupt date across the internet.

Another issue, which may apply to you is that there are now 32 bit & 64 bit java installers depending on whether your computer uses 32 or 64 bit operating system. http://www.gnutellaforums.com/genera...ding-java.html

If using an older operating system such as Windows 95/98, then you are limited to one of the earliest java 1.6 versions; Java 1.6_5 _http://www.gnutellaforums.com/window...file-name.html
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  #3 (permalink)  
Old October 30th, 2009
Novicius
 
Join Date: October 30th, 2009
Posts: 4
davetheframe is flying high
Default latest limewire 5.3.6

Lord of the Rings. Thanks for your observations re my problems with Java. I was hoping that someone , who like me was uograding to 5.3.6 had expeinced my problem and found an answer. I appreciate you comments re installation of Java , but feel that those internet companies such as Gruntella(Limewire) would have some control over those providing a system with which their customers were experiencing unnecessary difficulties. Java themselves seem to ignore e mails on the subject. My problem still exists, I cannot make use of Limewire system with which has itself always been a reliable system which is a great shame. I have tried to get help from Sun(java) could it be that with your exalted title (presumably your not based in New Zealand?) you have influence over and above of us mere mortals with the mighty Sun and give the required part of their anatomy a sound kicking. In other words I still seeking some magical aid. cordially David
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  #4 (permalink)  
Old October 30th, 2009
Lord of the Rings's Avatar
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Default

Which operating system do you have & is it a 32 or 64 bit operating system & machine? It's my guess at least this is part of the problem. I'm guessing you need either specifically the 32 or 64 bit java or even both installed.

A google finds the error message for Linux (ubuntu.)
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  #5 (permalink)  
Old October 31st, 2009
Novicius
 
Join Date: October 30th, 2009
Posts: 4
davetheframe is flying high
Default limewire5.3.6

Good afternoon,

Once again thanks for responding to my post. I am operating windows XP which is 32 bit. As far as I am aware I am downloading the 32 bit upgrade. I originally downloaded from "file Hippo" have tried other sources with the same problem as I have outlined. Obviously there is some reason it will not unpack the installer, and back tracks, I cannot find any old java. I don't know wether this is anything to do with it but I seem to recall that the java emblem went missing from control panel listings a week or so ago. I have also tried it without firewall. V frustrated . cordially dave
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  #6 (permalink)  
Old October 31st, 2009
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Try this: http://www.gnutellaforums.com/333278-post2.html starting from scratch so to speak. Obviously with the java icon disappearing it suggests something is no-go with your java.
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  #7 (permalink)  
Old November 4th, 2009
Novicius
 
Join Date: October 30th, 2009
Posts: 4
davetheframe is flying high
Default latest limewire-java

Many thanks for your advice and for responding so quickly to my please for help. I am delighted to advise that the problem with downloading the necessary java is has been resolved. I did follow through with your suggestions, However the problem with installing Java was resolved with a laughably simple idea. I pass it on for what its worth, That is to change the file to which the Java is to be installed. There is a tick box allowing you to change prior to installation. I changed the file to new java and weyhay in it went no problem. It beggars belief that such a simple remedy is apparently either not known or ignored by those responsible at Sun(java), I now understand that this 25099 error has been ongoing for a long time. However I really would like to thank you for your kindly and helpful advice, we lesser geeks do rely on your expertise, cordially david
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