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| General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions |
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| 1. OS version? (eg: Windows 98) Windows XP Professional 2. What firewalls you have? The Netgear router has its own firewall 3. ram? How do I find that out? 4. Hard Disk space available? Changes - 189 MB to 3 gig 5. Connection type? (eg: dialup, broadband, cable, etc.) Cable 6. Modem & router brand name & model numbers? Modem Linksys BEFCMU10, Router Netgear RP614 7. Where are you trying to connect from (home, school, work, etc.)? Home 8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. These details are vital if you want us to find out what your connection problem is. LW 4.8.1 PRO - recently downloaded, Java 1.5.0_02 9. Who is your isp provider? Comcast 10. Is this a your 1st try at LW or is this a new problem with an experienced user. I'm new to LW but have used LW for a while, this problem is new. |
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