You are downlding mp3's & m4a files. What is happening is what you the user is doing at the end. You're doing something that deceives you because you don't know what you're doing. Go to the LW Library window, select Saved Files folder & press the Explore button & your downld folder will open up for you. Within there you will see all the mp3's you've downlded. I have a suspicion you're either enqueing them to your playlist player & saving them as m3u playlist files & getting confused or you're choosing the 'other' alternative downld location & choosing m3u format. Ignor the last bit, just do what I said at the beginning & all your mp3 files should be there.