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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


 
 
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Old December 23rd, 2005
Apprentice
 
Join Date: December 23rd, 2005
Posts: 7
gmerck is flying high
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Can you give us a total desciption of your set up:
1. OS version? (Windows XP Home edition)

2. What firewalls you have? (Norton Antivirus and Windows - but I can't start Limewire even with them both turned off!)

3. How much ram? (total physical memory 256.oo MB, available physical memory 56.58 MB, Total virtual memory 2.00 GB, available Virtual memory 1.96 GB)

4. Hard Disk space available? (42.99 GB free space?)

5. Connection type? (eg: dialup, broadband, cable, etc.) DSL

6. ** Modem & router brand name & model numbers? (Linksys 2.4GHz Wireless-G router - Speedstream DSL modem)

7. Where are you trying to connect from (home, school, work, etc.)? (Home)

8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.LW 10, (Java 2Runtime Environment Standard edition v1.3.1_04 I can't even pull it UP to access a menu! When I click on the icon or the program file NOTHING happens!

9. Who is your isp provider (Internet Service Provider)? (Alltel)

10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. (the main computer in our home is sending a signal to THIS computer via wireless router)

11. Do this simple test for us. Using your browser go here: (it worked) Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link)
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