1. OS version? (eg: Windows 98) --- Windows XP Home
2. What firewalls you have? Windos (disabled) and Zone Alarms (allowing Limewire access)
3. How much ram? 256 I think
4. Hard Disk space available? 16.9 GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable
6. *** Modem & router brand name & model numbers? Netgear Wireless
7. Where are you trying to connect from (home, school, work, etc.)? Home
8. What version of Limewire (LW) & Java do you have? LW -- 4.9.23, Java -- not sure, can't open LW but do have Java....maybe 5 or 1.5
9. Who is your isp provider (Internet Service Provider)? Comcast
10. Are you sharing the connection with other computers or p2p sharing programs? No
11. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test works
12. Is this a your 1st try at LW or is this a new problem with an experienced user. No, been going on for a little while