If I were you I would make them figure out what is wrong and fix it. If I worked on someones computer and returned it to them and told them it was good to go. It should be good to go. LimeWire will not cause a BSoD if their isn't a problem somewhere else. You can take any computer out of the box and install LimeWire on it and it will run without crashing or getting the BSoD. You paid them good money to upgrade and they gave you back a computer that will not do what any normal computer will do. It is broke and they should fix it.

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A little common sense goes a long way

Later Grandpa