Problem playing downloaded music videos

[adeeldk]

We downloaded music videos and until some days ago they were working fine. Now we get the following error message:

Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player.

Already downloaded the Windows Media Player again and also tried to play the videos in Real Player, nothing is working.
Movies that we downloaded are working absolutely fine.
Does anybody know what the problem is?

[foolofthehill]

Might be a codecs issue....
You could try to use a different media player such as the free VLC player with built-in codecs which can play almost all media files without problems. You can download it from here:
http://www.videolan.org/vlc/
As a side note, to preview files with it you'll have to open the files directly from the Incomplete folder and not via the LW preview function.

[adeeldk]

It's working. Thank you very much