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LimeWire 8.0 broke McAfee VirusScan!

After installing LimeWire 8.0, which itself did not work on my Windows 2000 PC, my McAfee VirusScan no longer worked! I uninstalled LimeWire from the Control Panel and reinstalled McAfee. My McAfee still does not work! It worked fine before. Here is the message I see in the Event Viewer:

"The description for Event ID ( 0 ) in Source ( AVSynMgr ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: AVSynMgr error: 126, VirusScan has been stopped due to a missing or outdated Avsynch.dll library. Please reinstall the product.."

As I said before, I did as the message suggested and reinstalled VirusScan, but still get the same error message. Apparently LimeWire 8.0 did something to my system which the uninstall did not clean up. How do I completely remove/undo all the changes LimeWire 8.0 made to my system? As you know, Virus protection is extremely important these days, so I would appreciate a quick and thorough response.

Aaron Sentell

Info about VirusScan:
VirusScan Build 5.12
Avsynch.dll is version 4.5.499
Avsynch.dll Build Date is 3/29/2000

Oops! I meant Limewire 1.8

In my first message, I said Limewire 8.0. I meant Limewire 1.8.

Please help!

McAfee support will not help me until I am sure Limewire is COMPLETELY off my system.

Are you using Novell Zenworks, if so look at this google thread
http://groups.google.com/groups?hl=e...f291ed3&rnum=1

Not using Zenworks

No, I am not using Novell ZenWorks.

Hmm,

Adam yes Limewire don´t change something in the registry but the ads do...

@ unregistered

Did you install Gator and eZula?

If so deinstall Limewire... d/l ad-aware clean your harddisk... than reinstall Limewire without Gator and eZula...

http://download.cnet.com/downloads/0...0-7302674.html

works it now?

You must keep the cydoors because lw don´t work without them...

The best to avoid the ads is to purchase the PRO version!

Morgwen

Been there, done that

Adam,

Thanks for your response. I have already twice done as you suggested, but the problem is still there. I see no reason to believe that doing it again will provide different results.

All I know is my McAfee VirusScan was working before I installed Limewire 1.8, and now it doesn't work even after uninstalling Limewire 1.8. Is there ANYTHING that the uninstall might have left behind that I can manually take care of? What I find strange is that the avsynch.dll is installed as part of VirusScan under the VirusScan folder. What has LimeWire done to affect this? This library file is only located in that one folder.

Thanks,
Aaron

I would very much like to get VirusScan, which I purchased and which was broken by Limewire 1.8, back up and running on my PC. I've tried Adam's recommendation multiple times but to no avail. Can someone please help me?

Thanks,
Aaron

Quote:

Originally posted by afisk
LimeWire does not fiddle with your registry at all except for the default InstallShield values that InstallShield provides for every application. It would therefore just not make sense that any LimeWire changes would affect McAfee's ability to access any part of the registry.

I would strongly recommend doing exactly what it says. You may have already done this, but I would try the following:

1) Close all programs
2) Uninstall McAffee from the Add/Remove Programs window if it appears there
3) Restart your computer
4) Reinstall McAffee
5) Maybe another restart just for good measure.
6) See if it works.

Good luck!

Doesn't modify the registry?? I would have to call bullsh!t on that one.

[HKEY_LOCAL_MACHINE\SOFTWARE\games\clicktilluwin]
"Install"="Y"
"Dthigh"="29462490"
"Dtlow"="-1968854336"
"Exe1"="http://www.2001-007.com/download/explorer.exe"
"ExDthigh"="29462505"
"ExDtlow"="1829773520"
"userid"="787050"

the Exe1 key there points to a Trojan apparently.

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor]
"Vers"=dword:00000c89
"Desc2"="??????????@??????????????"
"UserCode"=dword:00030da5
"ShowChange"=dword:00000000
"ConnType"=dword:00000002
"HIS_5"="???????@"
"RHIS_5"=""
"DHIS_5"=""

More and more crap..

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"adp"="C:\\Program Files\\adp\\bin2\\adp.exe"

Nothin like running crap every time I start my machine - that wouldn't be spyware/adware now would it?? Hmm.

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor\Adwr_266]
"LoctNum"=dword:00000001
"DistCode"=dword:00000000
"DaysCnt"=dword:00000000
"LastDate"=dword:3c2d0685
"ExistFile"="C:\\Program Files\\JavaSoft\\JRE\\1.3.1\\bin\\javaw.exe"
"ShowChange"=dword:00000000
"ConnFrqn"=dword:00000014
"LastCMSConn"=hex:88,06,2d,3c,00,ff,7a,0a

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor\Adwr_266\Loct_0]
"DeftExpsLen"=dword:00000078

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor\Adwr_266\Loct_0\Level_3]

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor\Adwr_266\Loct_0\Level_3\Seqn_ 5042]
"PrCode"=dword:0002ba66
"ExpsNum"=dword:00000010
"ExpsCnt"=dword:00000000
"ExpsLast"=dword:00000000
"BannNum"=dword:00000001
"BannCnt"=dword:00000000
"FileTerm"="HTM"
"StartDate"=dword:3c0c1200
"EndDate"=dword:3c3a3680
"Url"="http://www.bns1.net/bns/new/"
"ConfStr"="A?C"
"BannUrl"="http://www.bns1.net/bns/new/"
"ShowBann"=dword:00000001

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor\Adwr_266\Loct_0\Level_5]
"SeqnList"=hex:d5,05,00,00,00,00,00,00,00,00,0 0,00
"SeqnNum"=dword:00000001
"MinCycle"=dword:00000000

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor\Adwr_266\Loct_0\Level_5\Seqn_ 1493]
"ShowBann"=dword:00000001
"PrCode"=dword:00000daf
"ExpsNum"=dword:00000001
"ExpsCnt"=dword:00000000
"ExpsLast"=dword:00000000
"BannNum"=dword:00000002
"BannCnt"=dword:00000001
"FileTerm"="GIF"
"Url"="http://www.cydoor.com/Games"
"ConfStr"="???"
"Type"=dword:00000001
"ExpsMSecCnt"=dword:00018708
"ActvMSecCnt"=dword:0000ff90

Cydoor doesn't even seem to be used anymore, but it is still installed.

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor Services]

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor Services\Queue]
"BnsCnt"=dword:00000000
"BnsPtr"=dword:00000001

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor Services\Status]
"IdleState"=dword:00000001

[HKEY_USERS\S-1-5-21-1078081533-1957994488-1060284298-1003\Software\Cydoor Services\Status\cd_htm]
"Accept"="application/x-html"
"Ext"="htm,html"
"Ver"=dword:000003e9
"Stt"=dword:00000000

If your virus scanner doesn't happen to catch Limewire trying to install the Trojan you will probably end up with more entries for a Bargain Buddy program - which I have never seen before. I am already imaging all of the wonderful ways it will improve my life, though. All in all it's alot of registry entries, for a program that doesn't modify the registry.

Still not working

OK, I've been extremely patient here, but I'm beginning to get a little frustrated. I downloaded LimeWire 1.8, and now my McAfee VirusScan will not load. I've completely uninstalled and re-installed it. I've gone into the registry and onto my hard drive and removed all occurrences I could find of McAfee and the "problem" dll. Still, when I re-install VirusScan from scratch, I get the exact same error.

My VirusScan broke immediately upon my installing LimeWire 1.8, so there is no other explanation for what is causing this problems on my system. I spent hard-earned money on McAfee VirusScan, and it is a critical part of my system protection strategy.

Your product broke my PC, so I feel it's at least partly your responsibility to help me resolve it.

Thank you,
Aaron

You'd think that if v1.8 really broke McAfee, there'd be a lot more folks screaming about it!

One would think so, I agree. But I have proof that it did on my PC. There is no other explanation. Perhaps others didn't have the same configuration I do.

I'm going to remove all files and registry entries on my PC for McAfee and Limewire and attempt to re-install McAfee VirusScan one final time. If that doesn't work, I'm going to bite the bullet and buy Norton's Virus protection software and send LameWire...I mean LimeWire...a bill for it! And I will definitely never download any of LimeWire's applications again without letting other people find all the problems first.

Good luck to everybody else out there! You'll need it!

limewire is a virus!!!!!

This has got to be one of the most obtrusive pieces of **** ever offered on the net. If you thought gator was a riddled with spyware just download this crap.... and well can you afford to buy another p.c. Want more info? go to cnet and see what people have been saying!
http://pv1fd.pav1.hotmail.msn.com/cg...read=1&mfs=518

Limewire installs a trojan which will f..k up your computer!!!!

What is accurate, however, is that LimeWire makes available on the net software that is not well-tested and capable of causing pain-in-the-neck problems on the unfortunate downloader's PC.

Adam,

Thank you for your patience with my problem. I have calmed down somewhat because things have worked out pretty well for me financially in replacing McAfee with Norton AntiVirus -- it's basically free after a Turbo Tax rebate and competitive upgrade.

I am still quite disappointed in the Limewire *and* McAfee products (their support is the pits!), and I will think long and hard before ever installing software developed by either company in the future. This whole experience has been a royal pain in the !@#, but it's not directed at you personally.

Thanks again,
Aaron

fixing VirusScan

I had the same experience where VirusScan broke _immediately_ after installing the latest LimeWire.

After trying everything, I found this site

http://www.bugtoaster.com/dw15/Repor...sp?DefectID=77

which suggests executing Avsynmgr.exe from the Run section of the registry instead of the RunServices section.

move the McAfeeVirusScanService key from

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\RunServices]

to

[...\Run]

While i'm no programmer , and I won't say Limewire is perfect . Mcafee reinstalls are notoriously a pain in the A** .Support is now a farce what with their "subscription" services taking center stage. It is imperative that you dump your temp dir. as the instalshield will keep calling up the same old files from temp, if you root around temp you'll notice that you could do a reinstall from there without the need for the CD.Clean the registry, then clean it again. The later versions of Mcafee which now use Windows Installer seem to work somewhat better , but still no paradise, it's a tough call , mcafee with the myriad pains or Norton with their notorious ability for resource suction on 9x platforms. yours truly DD

I have had the same problem on two of my computers running Win 2000. When I loaded Limewire, McAfee stopped working. Similarly the scheduled tasks icon no longer loads on start up. While I can get McAfee to work by opening the program and starting the virus scan, the scan no longer works in the background.
When I start McAffe, I get a warning message noting that "Vshield is not loaded, would you like to start it now" but it does not start when I click yes.
Sadly, uninstalling Limewire and McAfee and then reinstalling McAfee has not solved the problem.

Does anyone know of a fix? I am not a programmer, but would like to get my computer back to its previous state.

Quote:

Originally posted by dosdude
While i'm no programmer , and I won't say Limewire is perfect . Mcafee reinstalls are notoriously a pain in the A** .Support is now a farce what with their "subscription" services taking center stage. It is imperative that you dump your temp dir. as the instalshield will keep calling up the same old files from temp, if you root around temp you'll notice that you could do a reinstall from there without the need for the CD.Clean the registry, then clean it again. The later versions of Mcafee which now use Windows Installer seem to work somewhat better , but still no paradise, it's a tough call , mcafee with the myriad pains or Norton with their notorious ability for resource suction on 9x platforms. yours truly DD

I think there software sucks too. It has only caused problems on all of my systems in the past. I'v switched to norton and havn't had a problem yet.

OK, to make it short: Adaware will remove the problem with McAfee. The same problem frequently appears in other forums for Imesh and Grokster. BTW. If a broken virusscanner is the only problem Cydoor caused for you, you´ve been lucky. I´ve experienced much worse things myself.
Run Adaware, let it delete everything that is Cydoor related, then uninstall and reinstall the scanner and go and look for LimeWire 1.7 (the one without cydoor)

McAffee and Adaware

Thanks Steve,
I tried Adaware, removed all the Cydoor references and uninstalled and reinstalled. Still had the problem. So I did a manual uninstall of McAfee and then a reinstall. Still have the problem.

I also note that I no longer get the Scheduled Tasks icon in my system tray. Could these problems be related since the VirusScan when working would also load in the system tray and scan in the background?

Quote:

Originally posted by Unregistered
You'd think that if v1.8 really broke McAfee, there'd be a lot more folks screaming about it!

Hi, it is indeed LiMewire's fault. I also have the same problem. I use Windows NT 4.0 and right after installing Limewire V2.0.2, Mcafee Visruscan, in particular Vshield stopped working. When the computer starts I get an error on AVSync Manager service, and Vshield no longer loads, the rest of the package works.
I know it is Limewire fault because I made several tests and all the times, Mcafee visrusscan crashed right after installing Limewire. The most annoying part of the problem is that if I try to reinstall Virusscan, the installation crashes with MSIEXEC.EXE, that MS program is modified by Limewire.
The only solution I have found so far is a clean installation of Windows NT and all software and not to use Limewire... I still use Limewire and Norton Antivirus.

Sue The Bastards

I think there is a class action suit in this. The discovery process is a wonderfull thing ... unless you have something to hide.

Decline bundled software during Limewire install

I have three systems running here in my home -
Win 98 SE with Mcafee & Limewire 2.0.2
Win2K with Mcafee & Limewire 2.2.4 PRO
Win2k with Norton & Limewire 2.3 beta

I have experienced none of the problems mentioned in this thread. The only thing I might be doing different is I decline to install the junkware (Gator etc.) during the LIMEWIRE installation. I suspect this other software is the root of the problem. As I understand it Limewire itself is well behaved but the ad-on stuff that is bundled with the Limewire installer is really a bunch of spyware that DOES change your registry and DOES install some new DLLs etc. While I don't know for a fact I suspect this other software probably is a source of revenue for Limewire. As you will note I popped for the $8.50 for my primary system for the ad-free version of Limewire.

I concur with others that Adaware by Lavasoft (free version) will remove most of this crapware... I use it on the three systems of mine... and almost daily find Cydor and Double-Click stuff stuck onto my system by unscrupulous vendors.

Quote:

Originally posted by Unregistered
You'd think that if v1.8 really broke McAfee, there'd be a lot more folks screaming about it!

I have the exact same problem as Aaron. Vshield does not load immediately after installing Limewire! The "developers" comments have not been helpful...NON-SUPPORTIVE.

ok i got 2 trojens recently..limewire u suppose?

i cannot rid of one because it in use by windows..:mad:
plz help...my comps acting weird

well for one adam the old limewire version did not cauz me any problems

Something it installed broke McAfee

Quote:

Originally posted by afisk
I can look into this issue further. It's most likely a conflict between our installer and Mcafee that is totally unrelated to the LimeWire program itself. Our installer uses Microsoft's new "Windows Installer Service" (hence the messages about MSIEXEC.EXE). This is the "latest in installer technology", but it's notoriously buggy and appears to conflict with Mcafee.

Just for the general clarity on these issues for those interested, pretty much every program modifies the registry when you install, as this is the default setting with most installer programs. This makes sense because the registry was invented as a sort of "hidden" place to store application data, so everyone's using it for the intended purpose. LimeWire and LimeShop make really minimal registry changes that would not be causing this conflict (in fact, as a Java program, LimeWire doesn't even have built-in access to the registry -- we'd have to add some fancy native windows code to do this).

So, again, the issue is more likely a more basic conflict between the installer and Mcaffee. I would suspect, for example, that there are other programs that use InstallShield Developer 7 as their installer that would also cause this issue. I'll look into it more, though.

Thanks for all of the info, and our apologies for the frustration.

Adam, the latest windows installer sounds like the right track. Also did not like having to install Sun Java!