1. OS version? (eg: Windows xp)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?16.6gb
5. Connection type? (broadband)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from ? (house)
8. What version of LimeWire (LW 4.12.6
9. Who is your ISP provider (Internet Service Provider)? bigpond
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? yes it said
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? the window wont load up


hey guys ive had lime wire for some time an then it just stoped working . i was mid download an it just shut down the screen an now all i get is the lw box pop up then nothing . i tryd to uninstall an install agen but still the same thing i dont know what ill do with out it

this is the error report

cheers mick

LimeWire version 4.12.6
Java version 1.5.0_03 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 3154464/4128768

java.lang.RuntimeException: java.io.IOException: could not create preferences directory: C:\Documents and Settings\Michael Godwin\.limewire
at com.limegroup.gnutella.util.CommonUtils.getUserSet tingsDir(CommonUtils.java:839)
at com.limegroup.gnutella.gui.Initializer.initialize( Initializer.java:101)
at com.limegroup.gnutella.gui.GUILoader.load(GUILoade r.java:49)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.limegroup.gnutella.gui.Main.main(Main.java:44)
Caused by: java.io.IOException: could not create preferences directory: C:\Documents and Settings\Michael Godwin\.limewire
at com.limegroup.gnutella.util.CommonUtils.setUserSet tingsDir(CommonUtils.java:753)
at com.limegroup.gnutella.util.CommonUtils.getUserSet tingsDir(CommonUtils.java:837)
... 7 more

STARTUP ERROR!




FILES IN CURRENT DIRECTORY:
C:\Program Files\LimeWire\.NetworkShare
LAST MODIFIED: 1165117495312
SIZE: 0

C:\Program Files\LimeWire\clink.jar
LAST MODIFIED: 1165117492869
SIZE: 307949

C:\Program Files\LimeWire\commons-httpclient.jar
LAST MODIFIED: 1165117492989
SIZE: 459988

C:\Program Files\LimeWire\commons-logging.jar
LAST MODIFIED: 1165117493089
SIZE: 59154

C:\Program Files\LimeWire\commons-net.jar
LAST MODIFIED: 1165117493209
SIZE: 355370

C:\Program Files\LimeWire\COPYING
LAST MODIFIED: 1156261556013
SIZE: 18349

C:\Program Files\LimeWire\daap.jar
LAST MODIFIED: 1165117493319
SIZE: 388504

C:\Program Files\LimeWire\data.ser
LAST MODIFIED: 1156261556138
SIZE: 358

C:\Program Files\LimeWire\donotremove.htm
LAST MODIFIED: 1156261555826
SIZE: 0

C:\Program Files\LimeWire\GenericWindowsUtils.dll
LAST MODIFIED: 1156261551091
SIZE: 12279

C:\Program Files\LimeWire\hashes
LAST MODIFIED: 1156261723404
SIZE: 298

C:\Program Files\LimeWire\hs_err_pid2220.log
LAST MODIFIED: 1165117529992
SIZE: 12105

C:\Program Files\LimeWire\hs_err_pid3392.log
LAST MODIFIED: 1165117580395
SIZE: 12091

C:\Program Files\LimeWire\hs_err_pid3844.log
LAST MODIFIED: 1165117551894
SIZE: 12093

C:\Program Files\LimeWire\hs_err_pid3988.log
LAST MODIFIED: 1165117520649
SIZE: 12276

C:\Program Files\LimeWire\hs_err_pid740.log
LAST MODIFIED: 1165117541288
SIZE: 12273

C:\Program Files\LimeWire\i18n.jar
LAST MODIFIED: 1165117493430
SIZE: 25678

C:\Program Files\LimeWire\icu4j.jar
LAST MODIFIED: 1165117493550
SIZE: 741440

C:\Program Files\LimeWire\id3v2.jar
LAST MODIFIED: 1165117493650
SIZE: 94430

C:\Program Files\LimeWire\install.log
LAST MODIFIED: 1165117495202
SIZE: 2098

C:\Program Files\LimeWire\jcraft.jar
LAST MODIFIED: 1165117493760
SIZE: 136693

C:\Program Files\LimeWire\jl011.jar
LAST MODIFIED: 1165117493870
SIZE: 255016

C:\Program Files\LimeWire\jmdns.jar
LAST MODIFIED: 1165117493970
SIZE: 69306

C:\Program Files\LimeWire\language.prop
LAST MODIFIED: 1165117487060
SIZE: 4

C:\Program Files\LimeWire\LimeWire On Startup.lnk
LAST MODIFIED: 1165117495202
SIZE: 1538

C:\Program Files\LimeWire\LimeWire.exe
LAST MODIFIED: 1156261555747
SIZE: 159744

C:\Program Files\LimeWire\LimeWire.ico
LAST MODIFIED: 1156261555810
SIZE: 92854

C:\Program Files\LimeWire\LimeWire.jar
LAST MODIFIED: 1165117491046
SIZE: 7117582

C:\Program Files\LimeWire\LimeWire20.dll
LAST MODIFIED: 1156261553326
SIZE: 40960

C:\Program Files\LimeWire\log4j.jar
LAST MODIFIED: 1165117494101
SIZE: 677952

C:\Program Files\LimeWire\log4j.properties
LAST MODIFIED: 1156261556169
SIZE: 7171

C:\Program Files\LimeWire\looks.jar
LAST MODIFIED: 1165117494231
SIZE: 630634

C:\Program Files\LimeWire\MessagesBundle.properties
LAST MODIFIED: 1156261543747
SIZE: 114510

C:\Program Files\LimeWire\MessagesBundles.jar
LAST MODIFIED: 1165117492528
SIZE: 2951044

C:\Program Files\LimeWire\mp3sp14.jar
LAST MODIFIED: 1165117494331
SIZE: 40064

C:\Program Files\LimeWire\pmf.ico
LAST MODIFIED: 1156261555904
SIZE: 3262

C:\Program Files\LimeWire\ProgressTabs.jar
LAST MODIFIED: 1165117492759
SIZE: 5786

C:\Program Files\LimeWire\root
LAST MODIFIED: 1165117487040
SIZE: 0

C:\Program Files\LimeWire\SOURCE
LAST MODIFIED: 1156261556060
SIZE: 268

C:\Program Files\LimeWire\spacer.gif
LAST MODIFIED: 1156261558701
SIZE: 49

C:\Program Files\LimeWire\themes.jar
LAST MODIFIED: 1165117494441
SIZE: 620179

C:\Program Files\LimeWire\tritonus.jar
LAST MODIFIED: 1165117494561
SIZE: 152711

C:\Program Files\LimeWire\uninstall.exe
LAST MODIFIED: 1165117495242
SIZE: 186040

C:\Program Files\LimeWire\unpack.log
LAST MODIFIED: 1165117495022
SIZE: 12766

C:\Program Files\LimeWire\update.ver
LAST MODIFIED: 1156261547935
SIZE: 3810

C:\Program Files\LimeWire\vorbis.jar
LAST MODIFIED: 1165117494671
SIZE: 27215

C:\Program Files\LimeWire\WindowsFirewall.dll
LAST MODIFIED: 1156261553404
SIZE: 61440

C:\Program Files\LimeWire\WindowsV5PlusUtils.dll
LAST MODIFIED: 1156261553451
SIZE: 12808

C:\Program Files\LimeWire\xerces.jar
LAST MODIFIED: 1165117494892
SIZE: 2147687

C:\Program Files\LimeWire\xml-apis.jar
LAST MODIFIED: 1165117495022
SIZE: 207655

C:\Program Files\LimeWire\xml.war
LAST MODIFIED: 1156261549482
SIZE: 8423