Corrupted Files
 

Hi,

I am new to the forum and I've tried to find something similar in the threads, but haven't been successful. I apologise if I have missed something.

I am not very au fait with computers in general, so I have a problem that is completely confounding me:

I've been using Limewire Basic for about 6 months, with no problems at all. Recently I downloaded a file that my internet security didn't seem to like, and since then, every time I download a video file, it corrupts.

If I view it as soon as I download it, i.e. without logging off, I can watch the file without any problems, but , if I log off, the file is stored in the library as a zipped file (that wasn't what I downloaded) and when I try to open it I get the message 'File is corrupt from transfer'.

Can anyone help with this, at all?

Can I also ask that you try not to use too much techie jargon - I won't understand it.

Thanks for your patience

Sherry
London
UK

You may have a virus. Try running AVG antivirus there is a free version at the link below.

http://free.grisoft.com/doc/2/lng/us/tpl/v5

Thanks, Grandpa,

I tried that, but, unfortunately, it didn't work.

Something that has started happening when I boot the computer, which I think is linked to this is I now get a black box open on the screen which is titled install.exe, no text in the box, then it closes.

Do you have any further suggestion?

Thanks
Sherry

Sherry Hi
Use the link Grandpa gave you & Download the free antiSpywhare prog One of
them sorts that worm out.
Make sure u update the thing before scanning.
Peace.