H James.

System details - help us to help you Please.

Cut n paste these Questions,put your answers in bold text Thank You.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

1. what OS version? (eg: Windows 98, XP,OSX, Vista)
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6. Modem & router brand name & model numbers ?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
9. Who is your ISP provider (Internet Service Provider) ?
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
14. Have you given full permisions for LimeWire to pass through your Firewall ?
15. XP users, Please state XP firewall on or off.?

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
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Peace.

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mickjapa108

1. what OS version? Windows XP
2. What firewalls you have ? Nortons and others?
3. How much ram ? 512 MB
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ? broadband
6. Modem & router brand name & model numbers ?Webstar dpc2 100 series
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? House
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LW 4.12.11 Java 1.5 0_09
9. Who is your ISP provider (Internet Service Provider) ? Insight Broadband
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Your Test Worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Not that i know of
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? 1st try with this fw doesnt connect either
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes
14. Have you given full permisions for LimeWire to pass through your Firewall ? Cant figure out how
15. XP users, Please state XP firewall on or off.? how can i tell

Will that be enough info?

hi there, i´m having the same problem. I believe it is a pretty common problem. This problem also creates a .txt named "hs_err_pid616" which contains the detailed error, i can show a part that i believe might be the technical name lol EXCEPTION_FLT_STACK_CHECK (0xc0000092) at pc=0x00a5cc69, pid=616, tid=1712.

1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP Sp2
2. What firewalls you have? None (Just Windows Firewall)
3. How much ram ? 512 Mb
4. Hard Disk space available ? 180Gb
5. Connection type (eg: dialup, broadband, cable, etc.) ? Broadband
6. Modem & router brand name & model numbers ? Modem Zyxel 660r-t1
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? House
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? Limewire 4.10.3 , Java 6 Update 1
9. Who is your ISP provider (Internet Service Provider) ? Terra (Chilean ISP)
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Your Test Worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? new problem with an experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Nop, not blocked (When i was able to open LW)
14. Have you given full permisions for LimeWire to pass through your Firewall ? Full Permissions (as a Exception)
15. XP users, Please state XP firewall on or off.? OFF

Thx in advance.

Try these fixes...
Try uninstalling your Java from the add/remove programs and then re-install the JRE offline version....(4th one down)
Java SE Downloads

Then uninstall Limewire using the uninstaller which is found in start > all programs > limewire...then re-install it using the offline installer...
LimeWire: The Official Site for the Fastest File Sharing Program on the Planet

If that does not help with your problem try deleting your preference folder...
Fixes for Limewire when LW isn't operating as it should

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