Sound Device
 

Need Help With This one.

I just got a dell computer from my brother it's a 4800 midtower runing with a Pentium (R) 4 CPU 2.00GHz 512 MBs worth of ram 40 gig harddrive.now i haveing trouble with the sound not working at all not even the device it self.I just did a reformat on the hard drive because it had sooo much crap on it.It ran slower than my grandmother.But i have just tryed every thing to get it too work.If any one here no's what to do i would very happy i dont ask for much if any thing i help more.But any way need some help with this.I might have to ask my brother if he has the windows disk at his place for this computer.

Thank you

Chris B.......

Your sound card drivers may need to be updated..

Xcom46 (Chris)

You said:Now, if "just" means under 12 months then you should go back to Dell for an answer, they do have a help desk.

I also understand that Dell have a way of engineering their PCs that makes them difficult to upgrade and, from working on their PCs some years back, their HD are loaded with (specialised) drivers.

Saying all that, I would guess that the sound driver might have become corrupted so first port of call would be to download a new driver from Dell support. And furthermore, you will need to work out which drivers you should reload and the ones you can safely discard.

Let us know how you get on.


UK Bob

you reformatted the HDD eh?...that of course means you had to reinstall the OS...I'm guessing you didn't install the drivers for the sound card...I'm also guessing you didn't install the chipset drivers for the MoBo...you can choose to visit windows update and do a custom scan for updates, and among those I bet will be drivers for the sound...I don't think there will be chipset drivers, but possibly....

or as ukbobby points out, you may have to go to Dell's website and download and install their proprietary drivers, and hopefully they will have the chipset for that specific MoBo...and any other drivers associated with the way that system is supposed to run...

I did all of that peerless it still not working

i will just have to get the disk off of my brother that's where i got the computer from in the first place.

Thanks any way.