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  #1 (permalink)  
Old February 11th, 2002
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Exclamation Limewire shop screws up internet explorer

I don't know how many people have noticed this, but the installation of spywear (deceptive!) messed up my IE v6. In fact, I know of other people who have noticed this problem as well, and they just happen to use limewire too. Since we are not running limewire when this happens, it was a bit frustrating to figure out what was causing this.

The problem: ANYTIME I browse or click a link for products with IE(limewire is closed) I'm immediately brought to the main website page. For example, If I click on a amazon product link, from say, a google search, I go directly to the main amazon page. It's not just amazon, but many other shopping websites I frequently visit. Me and my friends all use XP.

Other limewire users have been FAR more helpful than the official site, which convienently lacks important information. But what has made my experience even more depressing, is the behavior of some, but not ALL, of the volunteer moderators. I'm amazed as to how many openly hostile, defensive, insensitive AND argumentative posts have been made are over legitimate (albeit, angry) questions. Yes, moderators may not be paid, but in customer service, YOU represent the company. Its just re-enforcing my growing belief that limewire does not know how to be professional.

I am not a troll, I'm simply providing my experiences as open knowledge. If companies didn't receive honest feedback, they would have a rather difficult time improving. If limewire cares why they are losing me as a customer (which I doubt) I'm at least letting them know why. You may not like what I have to say, but its beneficial, and its honest.

I have removed all parts of limewire from my system, and I have reinstalled IE. I do not trust the quality of this product, as I have experienced enough problems, and I'm not going to compromise my system's security any longer.

The reason why this is so long is because I'm very dissapointed, and I feel betrayed. I have been using limewire for about a year and a half, and I have always trusted this software. I have told everyone I know for all these months that limewire is the best P2P. Up to recently I was felt guilty for using this service for free, and was thinking of upgrading to pro. Instead I walk away with this valuable lesson: you get what you pay for....and more.

Perhaps I should thank limewire, for this has resulted in my awareness and education of spyware. I'll be sure to stay away from it from now on.

Just one humble opinion.


Andrea
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Old February 14th, 2002
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Join Date: January 28th, 2002
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Starchild is flying high
Cool

When you install LimeWire, you don't have to say "yes" to Gator and the other one ( I forget what it was right now).
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Old March 1st, 2002
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Make sure you are at the latest version of Limewire. I have experienced several different issues with other versions. I have downloaded the newest (free) version with XP, IE 6.0, 600 MHz, 640 MB Ram, 50 GB hard drive and I encounter zero problems with Limewire 2.2.2.
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Old March 7th, 2002
steve196
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Quote:
Make sure you are at the latest version of Limewire. I have experienced several different issues with other versions. I have downloaded the newest (free) version with XP, IE 6.0, 600 MHz, 640 MB Ram, 50 GB hard drive and I encounter zero problems with Limewire 2.2.2.
And you are so enthusiastic about it, you post it everywhere, even if it hasn´t anything to do with the thread.
To Starchild: You can say no to gator, but you have to say yes to cydoor and you are not even told about topmoxie (www.topmoxie.com), the "limeshop" app which causes the problems discussed here. The "open discussion" forum has many threads about this
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Old March 8th, 2002
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Adaware

www.lavasoft.de
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  #6 (permalink)  
Old March 10th, 2002
steve196
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Adaware doesn´t yet get rid of topmoxie. But the other annoyance, cydoor, is removed quite well.
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