need help
 

i was using the free limeware successfully and upgraded to pro
now i cant seem to download anything
it always says awaiting sources
it says i have a turbo charged connection but it is saying there is no upload or download (arrows at the bottom)
i do have a nortons firewall and limewire is in the ok list
im not sure what other info you need to help me
sorry i am not very computer literate but if you let me know what else you need to know i will try and find out
have windows xp

jo

sorry edited to add this
1. OS version? (eg: Windows 98) xp
2. What firewalls you have? nortons
3. How much ram? 512 mb??
4. Hard Disk space available? 41 gb??
5. Connection type? (eg: dialup, broadband, cable, etc.) broadband
6. Modem & router brand name & model numbers? speedstream??
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Pro 4 12 6 Java 1.5.0_10
9. Who is your ISP provider (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says it
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. used the free version no worries
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yep

hope that i have answered ok