Only one user has connection issue
 

I recently had to start from scratch with my PC and reinstalled LW. When I'm logged I can connect fine but when my son logs on he can't. Please help.

Give some details please
System details - help us to help you

Details about problem
 

1. OS version? (eg: Windows 98)
Windows XP (SP2)
2. What firewalls you have?
Mcafee (turned off windows security center)
3. How much ram? 512 MB
4. Hard Disk space available?
When I formatted I created 40 GB for OS and 120 GB for storage
5. Connection type? (eg: dialup, broadband, cable, etc.)
Cable
6. Modem & router brand name & model numbers?
Toshiba modem (PCX1100U) and Linksys Router (WRT54GS), both w/updated drivers
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
(LW 4.10.3 Pro Java 1.5.0_06)
9. Who is your ISP provider Charter Communications
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? (Your test worked!)
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Cable Modem sharing Internet connection w/wireless router. 1 PC cabled to the router, laptop and 2nd desktop wirelessly connected.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, but already set up permission through McAfee


Like I said before: My specific problem is that one user is able to use LW just fine while the other is unable to connect.

Just check that you're using a different port to connect on each computer. Tools > options > advanced > firewall config will show you LW's listening port.

The router has a firewall, which is probably why you're seeing the firewall icon, even on the computer that can connect. Try port forwarding. It might fix your connection problem for one computer & firewall problem for both. There are instructions here
http://www.portforward.com/english/r...S/Limewire.htm

If you want to set up port forwarding for both computers, you'll need to set up a different static IP address for each computer. Also, forward a different port for each computer. LW's listening port, port forwarded & any specific port number allowed thru a software firewall must be the same number.

Just double check your McAfee configuration for both computers.

Thanks for your help. The connection problem is one the same PC between two users.