1. OS version? xp
2. What firewalls you have? mcafee & windows (turned off)
3. How much ram? 1 gig
4. Hard Disk space available? 200 gig
5. Connection type? broadband cable
6. Modem & router brand name & model numbers? Motorola Modem, Linksys Network Router (Cable DSL Router)
7. Where are you trying to connect from? house
8. What version of LimeWire (LW) & Java do you have? LW-4.14.1 Pro, Java-1.5.0_02.
9. Who is your ISP (Internet Service Provider)? Atlantic Broadband
10. Do this simple test for us. Using your browser go here: 'My test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. only Limewire
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I've used Limewire for years now it wont work
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP
15. What security programs are you using (antivirus etc)? McAfee
16. What country are you living in? USA


HELP!!