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-   -   Pro Download Help (https://www.gnutellaforums.com/getting-started-using-limewire-wireshare/79171-pro-download-help.html)

M_N_A2310 December 19th, 2007 09:31 PM

Pro Download Help
 
I downloaded limwire early in November...I even purchased the Pro version...but I don't think that is the download I recieved. Every time I log in it asks me to upgrade to Pro...so I got online to limewire.com to try and re-download it...it asks me to put in my email...and it says it does not recognize it...it is the only email I have...They charged my account $49.95 on 11-11, but I can't get through to ask a question because they don't recognize my email...there is no customer service phone number..so I'm stuck.....Does anyone know what happened and how I might go about fixing the problem? I just want what I paid for. I was charged by CLKBANK.COM...HELP....PLEASE
I appreciate your time!

birdy December 19th, 2007 10:29 PM

You were scammed. Pro costs $21.95 for 6 months worth of free updates & email support, or $34.95 for a year's worth. The only official site is Lime Wire » Official Website & Free Download, BitTorrent « (will show on your CC statement as payment to LIMEWIRE LLC).

If you've bought Pro from a scam site, your email address won't ever be in the official database & so it won't ever be recognised when you try to download a Pro installer.

If you got an email/receipt after buying LW, go back to that & check who you paid for Pro. Call your bank/CC company & report this.

Membership? - **BEWARE** - Download p2p Clients ONLY Thru Official Sites (click on link)

get your $$$ BACK!!! (music members)

realmachoman December 21st, 2007 04:46 PM

Quote:

Originally Posted by M_N_A2310 (Post 301725)
I downloaded limwire early in November...I even purchased the Pro version...but I don't think that is the download I recieved. Every time I log in it asks me to upgrade to Pro...so I got online to limewire.com to try and re-download it...it asks me to put in my email...and it says it does not recognize it...it is the only email I have...They charged my account $49.95 on 11-11, but I can't get through to ask a question because they don't recognize my email...there is no customer service phone number..so I'm stuck.....Does anyone know what happened and how I might go about fixing the problem? I just want what I paid for. I was charged by CLKBANK.COM...HELP....PLEASE
I appreciate your time!

i'm having the same problem and its the same email i've used for everything.
i've been useing it with no problem until now.doesn't recognize my email.

birdy December 21st, 2007 07:38 PM

Quote:

Originally Posted by realmachoman (Post 301865)
i'm having the same problem and its the same email i've used for everything.
i've been useing it with no problem until now.doesn't recognize my email.

How long ago did you buy Pro, who did you pay (check the vendor on your CC statement) & how much did you pay for Pro?

realmachoman December 21st, 2007 08:18 PM

about 4 to 5 months ago and payed $19.95
and also i don't recall it having a time span then.
it didn't say anything about 6 months or a year
it just said pay this for pro.
as far as finding the payment i got o find out how i payed it on credit or bank card.
thank for asking if anything.

birdy December 21st, 2007 08:27 PM

This link's to the official site, you'll see that it shows the price of Pro for 6 months & 12 months.
Lime Wire » Download LimeWire

4 - 5 months ago, Pro cost $24.95 for 6 months & I'm pretty sure that it was still $34.95 for a year's worth.

So...it sounds like you didn't buy Pro from the official site. In that case, your email address wouldn't be in the official database & that's why it won't be recognised. Only people who've bought from the official site can download Pro installers from that site.

realmachoman December 22nd, 2007 09:22 AM

Quote:

Originally Posted by birdy (Post 301885)
This link's to the official site, you'll see that it shows the price of Pro for 6 months & 12 months.
Lime Wire » Download LimeWire

4 - 5 months ago, Pro cost $24.95 for 6 months & I'm pretty sure that it was still $34.95 for a year's worth.

So...it sounds like you didn't buy Pro from the official site. In that case, your email address wouldn't be in the official database & that's why it won't be recognised. Only people who've bought from the official site can download Pro installers from that site.

NO IT WAS THE OFFICIAL SITE I'M SURE :nono:
IT'S JUST THAT LIMEWIRE HAS GOTTEN VERY LAME.
I DON'T BOTHER WITH LIMEWIRE ANYMORE ANYWAY.
AND WHY PAY I'M AT ANOTHER SITE SAME THING AND YOU CAN JUST DONATE SOMETHING.
I' M OVER LIME
TO MANY VIRUS IN SOME OF THE DOWNLOADS
THANK'S FOR THE REPLY
HAVE A GOOD HOLIDAY


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