OK dear Friend,

But I think that your problem is more complicate !

in this case : I have got the same problem with another program when I wanted to reinstall it the same soft

I solve it, with this process

1 - I installed one encian (not last) version of my soft (who causes problem)

2 - after this instalation, I check if it's alright when I use it (Download/..)

3 - I upgrade after this at the latest version


I explain you, this kind of problem is linked at the Reg(register OS), when you want to install the same programe who crached.. the setup instalation detect the same version and it can't acces at folder .dll that are used by OS

PS :you can clean all in the Reg(Register) but this Step is more and more difficult (I advise you to don't clean or touch the Reg..it's dangers, if you don't know )

as soon
S.B