Gnutella Forums - Help, Please

I'm trying to fix my friend's LimeWire which hasn't worked for about two weeks. He keeps getting this error message. I tried to uninstall and reinstall the program figuring it would work, yet it didn't. I'm not sure what else to do. Can someone please help me?!

_________________________________________

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x695c9550
Function name=(N/A)
Library=C:\WINDOWS\System32\nvoglnt.dll

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.

Current Java thread:
at sun.awt.Win32GraphicsDevice.getDefaultPixID(Native Method)
at sun.awt.Win32GraphicsDevice.getDefaultConfiguratio n(Unknown Source)
at sun.awt.windows.WToolkit.resetGC(Unknown Source)
at sun.awt.windows.WToolkit.<clinit>(Unknown Source)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at java.awt.Toolkit$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Toolkit.getDefaultToolkit(Unknown Source)
at sun.awt.GlobalCursorManager$CursorEvent.<init>(Unk nown Source)
at sun.awt.GlobalCursorManager.<clinit>(Unknown Source)
at java.awt.Cursor.initIDs(Native Method)
at java.awt.Cursor.<clinit>(Unknown Source)
at java.awt.Window.<init>(Unknown Source)
at java.awt.Frame.<init>(Unknown Source)
at java.awt.Frame.<init>(Unknown Source)
at javax.swing.JFrame.<init>(Unknown Source)
at com.limegroup.gnutella.gui.GUIMediator.<clinit>(GU IMediator.java:89)
at com.limegroup.gnutella.gui.ResourceManager.<init>( ResourceManager.java:268)
at com.limegroup.gnutella.gui.ResourceManager.instanc e(ResourceManager.java:258)
at com.limegroup.gnutella.gui.Initializer.initialize( Initializer.java:97)
at com.limegroup.gnutella.gui.Main.main(Main.java:46)

Dynamic libraries:
0x00400000 - 0x00405000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\javaw.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x7807E000 C:\WINDOWS\system32\RPCRT4.dll
0x77D40000 - 0x77DC6000 C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\MSVCRT.dll
0x6D420000 - 0x6D4F7000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\hotspot\jvm.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x6D220000 - 0x6D227000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\hpi.dll
0x6D3B0000 - 0x6D3BD000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\verify.dll
0x6D250000 - 0x6D266000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\java.dll
0x6D3C0000 - 0x6D3CD000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\zip.dll
0x6D340000 - 0x6D348000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\net.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\System32\mswsock.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x08E00000 - 0x08E3A000 C:\Program Files\NewDotNet\newdotnet5_40.dll
0x771B0000 - 0x772C7000 C:\WINDOWS\system32\ole32.dll
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x76200000 - 0x76298000 C:\WINDOWS\system32\WININET.dll
0x63180000 - 0x631E5000 C:\WINDOWS\system32\SHLWAPI.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\WINTRUST.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x773D0000 - 0x77BC2000 C:\WINDOWS\system32\SHELL32.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x6D020000 - 0x6D12A000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\awt.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x6D1E0000 - 0x6D21B000 C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\fontmanager.dll
0x5ED00000 - 0x5EDC6000 C:\WINDOWS\System32\OPENGL32.dll
0x68B20000 - 0x68B3E000 C:\WINDOWS\System32\GLU32.dll
0x73760000 - 0x737A4000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x69500000 - 0x697E4000 C:\WINDOWS\System32\nvoglnt.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Local Time = Wed Sep 17 21:46:38 2003
Elapsed Time = 1
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_04-b02 mixed mode)
#

_________________________________________

Thank you soooooo much!!

-IsraeliteBread

Oh yes, he's on Windows XP and he's trying to work the 3.5.8 version of LimeWire.

Thanks again!!!!