I'm In Serious Trouble. Please Help
 

I recently purchased limewire for my mac osx. Once downloaded, I could not for the life of me get connected. I tried one of the tips stated in these forums to delete all system preferences from my computer and re-instal. However, I must have deleted the wrong file because Limewire now ceases to exist on my computer. How can I get this back? Did I just lose $20? Since it looked as if I was not going to connect, is it possible to get my money back? Please help me. Thank you very much.

NO, LimeWire won't give your money back, oh well :(

This is macosx sorry Vampmon! Those other apps are not worth much on mac! And XPSP2 obviously doesn't apply.


ajjones05 do you still have a copy of LW? If not you can simply redwnld it. Just return to your page (enter your email when asked) & redwnld. If you have connection problems, we can help to sort it out for you. Connections is not my strength area but others on the forum will help you. We can sort it out by going thru it bit by bit to find exactly what's wrong. If it's a firewall issue, it's easy to find out once you have LW installed.

If you're not sure about what page to go to: click this link And do as I suggested earlier.

How do you connect to the internet?

oh yes, duh me... i didn't see the Mac bit.

Well try something like gtk-gnutella

Still in trouble
 

I am still cannot find any limewire file whatsoever and it looks like I just lost $20. I do not have limewire pro so I cannot retrieve it, unless there's something I'm missing for the standard version. I connect through my college dorm's ethernet cable if that made any difference. Thank you all very much for your help

I never managed compiling GTK-Gnutella on OSX...

But if he's behind a router, he needs to forward ports.

Sometimes Limewire takes a few minutes to connect. Sometimes the firewall is active and blocks Gnutella traffic...

College dorms like to block ports, so you should change the port of LimeWire for a start.

What do u mean you don't have LW Pro? Did u spend $20? Did you get it from http://www.limewire.com/english/content/home.shtml ? That's where you can dwnld it from. You'll need to redwnld it if you've lost it (unless you made a backup on disk), be it the pro version or free version. After you've reinstalled it there might yet be solutions even though you're probably behind a firewall/router as arne_bab suggested.

Possibly also simple solution to non connecting LW
 

What is your language setting?

Try setting it to english.

I don't know
 

I keep going to the page linked above which asks me to insert my email address, but it does not recognize it, and I am sure I'm putting in the right address. The link says Limewire pro. I spent $18 I think and I'm pretty sure it was not limewire pro. Where is the link to redownload limewire. Do I have to buy it again? Thanks

Oh I see
 

Oh I'm sorry, I guess I did get Pro if I spent money, I didn't realize there was a free one. Still it won't recognize my email address. Thanks for your patience you guys.

that "fill out this form" link does not work either.

How long ago did you purchase LW Pro? Pro offers you free support & updates for 6 mths. You can still use it after that, but you won't get tech support or updates.

Re: I'm In Serious Trouble. Please Help
 

Write to the Limewire support with the email address you registered. You'll get back the URL to your private download page needed for reloading the software or for free upgrades.
Note that LimeWire Basic remains a free fully functional application. Your $20 payment is not lost as it really helps LimeWire to maintain the software.

There are a few benefits for LimeWire Pro users with a few performance settings, and the absence of the "upgrade to Pro" dialog at startup, or the absence of the "LimeShop" pane (that is just showing a static HTML page that you are not required to visit; since long now, there's no bundled LimeShop background application, and the LimeShop pane itself contains no active component: it just proposes you to help LimeWire by visiting partner sites through cobranded linked that allows LimeWire to get a few cents of sales commision for the shopping performed via these links; this does not change the price of products bought on the partner sites); both versions do not contain any spyware.

Partner sites listed in the LimeShop page are out of LimeWire control: they may or may not set cookies under their own terms of service. Anyway, you would get the same cookies if you go to these web sites directly from your browser or by following a link in Google, i.e. without using the links provided in the LimeShop page. If users think that one of the partner sites do not respect their terms of service or are doing more than just setting a cookie (that is easy to delete) when you visit them, inform LimeWire and explain the issue. There are tons of other sites with which LimeWire could get a few sales commisions for online shopping performed there.

LimeWire LLC may correct me here, but I'm quite sure that LimeWire does not know who use these sites, how much you buy on these sites and what products you're interested in, and no user identity is collected by LimeWire. The effective terms of service are shown on the online LimeWire privacy page.

If you are still not convinced, you may look at the HTML source of the LimeShop page (right-click on this page, then "View source" menu item): this is pure static HTML code, with no active components, simply shown in a very Basic Internet Explorer HTML component (so the security and privacy settings you have configured in the IE options or with external tools do apply to this page).