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Mac OSX Problems with installing LimeWire or WireShare for Mac OSX users


 
 
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Old January 10th, 2005
Apprentice
 
Join Date: January 5th, 2005
Posts: 8
chasech5 is flying high
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I just tried the link in your reply. No. Neither of my two email addys are working. The only response I get is:

"No matching records found. Did you enter the full email address?"

And I when I try to click the link for the Javascript form:

"If you still can't remember, fill out this form."

Nothing happens. JVS is working fine on other sites that use it with all my browsers.

The only thing I can guess is that while they may have gotten things up and running now with the pay site, they may not have the records from all the transactions submitted while it was down. The pay site did give me a receipt with a "transaction number" and I used that in my support request to LW.

My hope is that they could use the transaction number to verify the purchase, track it and activate their software to recognize my email address. But nothing has happened yet.

If I could just get a response from LW, even if it says "Still down, try again in 72 hours" or something like that, then I would feel better. But I haven't heard from them at all.

I used the form at:

http://www.limewire.com/english/content/proform.shtml

Is there another way, perhaps phone support, to get ahold of them?
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