My downloads say can not send to library why not? and how do i fix this and how do i set my folders up i think they are messed up. How do i burn a cd from my downloaded music?Is there no phone # to reach these guys what if i want a refund this site isn't as user friendly as it says it doesn't explain nothing on how to use this site also my propack installer icon i double click it and it wont install what to do? I am new at this computer world please help i'm stressed over this i couldn't download from my other music site due to lack of tech support i got a refund i really want this to work thank you