Hi LOTR
ok here we go with your questions and answer desciption.
1 OS Win XP Pro
2 Win XP Pro is off. McAfee Pro suite is on
3 Ram 1024
4 HDD 74. 667.and a bit
5 Connection Broadband
6 Pass apart from wireless
7 Home

Extra. I have no other problems with any other prog on my comp

I have it set to start assoon as comp is on, which is perminent.
When I dowload it starts off well but then seems to die, and is hard to reconect, even when I do It is usually something different to what the title is. Why do the idiots do that?.

Hope that armed with that info you may be able to help.
Ps still not had a reply from e-mail sent today. Is there really somebody out there running this ( ha ha) I'm beginning to think it is run by ailiens: after my money.
I must addmit that I am at a loss as to wether I have been ripped off or not, but leaning more to the first