1. OS version? (eg: Windows 98) Windows XP home Edition

2. What firewalls you have? ISP Set
3. ram? 145MB
4. Hard Disk space available? 3.5GB
5. Connection type? (eg: dialup, broadband, cable, etc.) broadband
6. Modem & router brand name & model numbers? Speedtouch Modem
7. Where are you trying to connect from (home, school, work, etc.)? HOME
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.

lw: 4.8.1 JAVA:V 1.4.2_08
9. Who is your isp provider? BTINTERNET
10. Is this a your 1st try at LW or is this a new problem with an experienced user. NEW PROBLEM WITH EXPERIENCED USER
11. (a) What brand & model of graphics card do you have? (b) Which driver version do you have? N/A
12. What resolution is your monitor & what is it set at? N/A

I HOPE THE ABOVE HELPS....THANKS FOR YOUR TIME. dAVID