MP3downloadhq.com
 

Well I finally got a hold of someone at MP3music.com...I went under the Contact tab and called this number - 1-866-730-0934. I had to be firm with the lady and told her that I was not paying for any services by them and I wanted a full refund of $47.26. She told me that I should've called them within 7 days and I told her firmly that I was not paying for this service. I threatened to go to the BBB and she put me on hold for a minute, came back and said she would refund the money within 8-10 days. I hope this information helps.

I have found this all very interesting as I have just encountered some problems with funds disappearing out of my account to a company called MPMUSICHQ-COM in CA. I have never heard of them. I followed up trying to contact limewire to which they do not accept my username and password. when I try to find a way to contact them by phone I cannot find any such place to contact them. Any ideas out there? I originally signed up and paid for a lifetime membership to limewire. This was 3 months ago. Now when I call this company about the charge they inform me I also signed up for their "technical assistance" as they are the ONLY place you can get technical assistance for limewire. ???? I told them that was incorrect and that I never signed up for nor was I requesting assistance to use limewire. They assured me that I would not be charged the monthly fee again but would still be able to enjoy my lifetime membership with limewire?????? Sounds awfully suspicious to me. I have already been robbed by scams on e-bay. Guess I better go get a new debit card again eh? Anyone else have this problem or able to verify this truth. I got limewire 4 months ago incidentally so why all of a sudden do I start getting amonthly charge for "technical assistance". Can anyone tell me how to contact limewire? The other company certainly had all my information.

There's no LW lifetime membership. LW basic is free, Pro costs $18.88 & includes 6 months of free updates & email support. There are no extra charges for tech assistance:).

You were scammed. Contact your bank/CC company & report this, they'll advise you about whether you should cancel your card.

The only official site for download of any LW version is www.limewire.com

You'll find a list of scam sites here, mp3musicHQ is on it.
http://www.gnutellaforums.com/showth...t=28751&page=5

hello edge,

I was wondering if you recieved your full refund yet? I believe that I have just been scammed!! Seriously, about one hour ago.. I was charged Grand total: 39.76 $ USD. I paid for "limewire 2007" and 360 share pro turned up and it doesn't even work. I am going to call their customer service in the morning when they open. I cant believe this happened!!!

After reading this forum, I contacted www.mp3musichq.com and requested a refund. I sent an e-mail and called their support line, which was answered suprisingly fast. I just bought the benefit of free downloads (what a joke!) on the 7th, so I figured I was okay to cancel. The woman that I spoke with ignorant. I told her that I wanted to cancel. She asked why. I told her it was because since I signed up, I learned that the service is a scam and I want a full refund. She says, get this, it's funny, 'that if it was a scam, you wouldn't be able to reach support.' LOL I laughed at her and she asked me what I was laughing at. I told her it's a scam operation and I want my money back. She puts me on hold for about 1 minute and comes back and says she authorized my refund and gave me a confirmation number. Then she says that she is not refunding $9.95 for a restocking fee (or some such garbage). I told her, 'yes you are. I will report this to the Internet Crime Commission. She was silent, then told me to hold on again. In about 30 seconds, she comes back and tells me that she has refunded ALL of my money. I asked her if there will be any more charges to my account. She said no. I contacted my bank and told them that this was a fraud and a scam and not to allow any more transactions through. I then filed a complaint with the Federal Government. Let's see what happens! Tricia

Don't feel like the lone Ranger
 

I can't believe that this musicmembersarea site has been doing this for this long. By the way, don't bother calling customer service if it has been longer than 7 days, they throw that unrevealed policy around quite freely. Besides, now the toll free number is answered by someone claiming to work for a third party call center, yeah right, and my father is the pope. If you do get anywhere with them on the phone, don't expect any action or even email reply unless it involves the "survey" they claim is to give reasons you feel you deserve a refund. Even then you cannot even submit the "survey" when finished. You have to print it out and fax it to them. MAN THESE GUYS ARE GOOD. As far as I can tell there is no way to talk to them in person or even by email that I can tell. But a bright side for all of you people that have been made fools of by this musicmembersarea scam, don't feel too bad. They have gotten me TWICE!!!! Once by musicmembersarea, and again only 3 weeks later by mymp3downs. Is the same company so BEWARE!!! Oh what a fool am I !@#$%^&*(

They are all a big rip-off. I was glad that I found this forum and I got all of my money back. And since I bank online, I was able to check and within less than 2 days, I had my money back. I still filed a complaint with the Internet Crime Commission and here is the email reply that I received:

Thank you for visiting the FTC's web page and for using our NEW electronic Talk To Us form. Here's what happened to your information after you sent it to us:
One of our consumer counselors reviewed the information you sent us. If it was related to the FTC's law enforcement responsibilities, we entered it into our shared law enforcement data system. We share this data system with law enforcement agencies throughout the United States and Canada. Attached is your electronic response, which includes your reference number. Any enclosures can be found at www.FTC.GOV under the News Releases, Publications, Speeches option.
Information from consumers like you helps Federal, State and Local authorities investigate possible illegal practices and enforce our laws. Someone from the Federal Trade Commission or another law enforcement agency may contact you if they need additional information to help them in an investigation.
Thank you for using our Talk To Us form, and please continue to use the FTC's web page, www.ftc.gov, to get free information to help you avoid costly consumer problems.

The government, even with its flaws, is trying its best to help in this area. You have to file a report anytime you get hosed. I even turned in people on eBay. There were 3 of them. The highest was 78.00, the lowest was 10.00. Two of the people paid once they were notified of the complaint! lol And hey, it's free to file, so you don't have anything to lose. We all have to be more careful out there. These cons get slicker and slicker as the years go by.

Even if you are over their 'trial' period, I would still call their customer service dept. and demand a refund. Tell them that you are going to file a complaint with the Federal Government if you do not receive your money in full!

Good luck