Go to the page where you 1st signed up, you can probably find it in your browsers history...you probably got an automated e mail from them...mine had a live chat option, and I spoke directly with someone via the internet. The result is posted above.

You might also call your CC company and give them the "heads up"...they might not be able to do anything until the charge posts, but don't give up!!!...I hope this helps, if you need further assistance from me, please post it in here.