Fatal error
 

Hi

i have a problem with my limewire, which i downloaded this site.
When i open limewire a msg comes up called "Fatal error"
"Limewire has encountered a fatal internal error and will now exit. This is generally caused by a corruption installation. Please try downloading and installing Limewire again. Blah blah blah.

Then theres three button on the bottom of the msg box "Send" "review" and "Discard"
In the "Review box" reads This:

LimeWire version 4.9.37
Java version 1.5.0_02 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 591312/7684096

FATAL ERROR!

java.lang.NullPointerException
at com.limegroup.gnutella.DownloadManager.readSnapsho t(DownloadManager.java:520)
at com.limegroup.gnutella.DownloadManager.postGuiInit (DownloadManager.java:208)
at com.limegroup.gnutella.RouterService.start(RouterS ervice.java:386)
at com.limegroup.gnutella.gui.Initializer.initialize( Initializer.java:291)
at com.limegroup.gnutella.gui.GUILoader.load(GUILoade r.java:41)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.limegroup.gnutella.gui.Main.main(Main.java:44)


-- listing session information --
Current thread: main
Active Threads: 26
Uptime: 0:06
Is Connected: false
Number of Ultrapeer -> Ultrapeer Connections: 0
Number of Ultrapeer -> Leaf Connections: 0
Number of Leaf -> Ultrapeer Connections: 0
Number of Old Connections: 0
Acting as Ultrapeer: false
Acting as Shielded Leaf: false
Number of Active Uploads: 0
Number of Queued Uploads: 0
Number of Active Managed Downloads: 2
Number of Active HTTP Downloaders: 0
Number of Waiting Downloads: 1
Received incoming this session: false
Number of Shared Files: 1
Guess Capable: false
Received Solicited UDP: false
SIMPP version: 37
Port Stable: true
FWT Capable: false
Last Reported Port: 39295
External Port: 39295
IP Pongs Received: 0

-- listing threads --
Hasher: 1
Image Fetcher 3: 1
IconLoader: 1
ConnectionFetcher: 4
FileManagerLoader: 1
NIODispatcher: 1
DelayedGUI: 1
ManagedDownload: 2
UDPHostRanker: 1
Image Fetcher 2: 1
Java2D Disposer: 1
TimerQueue: 1
Thread-8: 1
main: 1
Image Animator 0: 1
Acceptor: 1
MulticastService: 1
AWT-Shutdown: 1
AWT-Windows: 1
AWT-EventQueue-0: 1
QRPPropagator: 1
Timer-0: 1


-- listing properties --
FILTER_HASH_QUERIES=true
APP_HEIGHT=728
FILTER_WHATS_NEW_ADULT=false
FRACTIONAL_UPTIME=0.039160524
LAST_EXPIRE_TIME=1134479391217
SESSIONS=77
LAST_ACCEPTABLE_BUG_VERSION=4.9.37
EVIL_HOSTS=ph
RUN_ONCE=true
COUNTRY=
MIN_CONNECT_TIME=7
SHOW_TOTD=false
UI_LIBRARY_PLAY_LIST_TAB_DIVIDER_LOCATION=455
CLIENT_ID=DB45B032E7A6FA85020176F0D4081000
LAST_SHUTDOWN_TIME=1134882954281
IGNORE_ALL_BUGS=true
TREE_NODE_PREFIXES=n
IDLE_CONNECTIONS=2
MAX_UPLOAD_BYTES_PER_SEC=10
PORT=39295
TOTAL_UPTIME=271033
AVERAGE_UPTIME=3662
UNSET_FIREWALLED_FROM_CONNECTBACK=true
RUN_ON_STARTUP=false
FLUSH_DELAY_TIME=256
APP_WIDTH=1024
INSTALLED=true
MAX_SIM_DOWNLOAD=2
LAST_GWEBCACHE_FETCH_TIME=1134479493077
UI_LIBRARY_TREE_DIVIDER_LOCATION=122
WINDOW_Y=-4
MAX_DOWNLOAD_BYTES_PER_SEC=57
WINDOW_X=-4


Can any1 help me out here.
i tried reinstallin but the same msg still come up.

ty

You will need to install Java and LimeWire manually First go to the first link.You can find Links to java in there Download Java to your hard drive by putting a mark in the save to disc box. Save it to my documents or wherever you save downloads from the internet. Do the same with LimeWire the second link will take you there.

Now with that done click on start then control panel add/remove programs and see if Java is listed on the list if it is uninstall it. Do the same with LimeWire if the un installers were not loaded you may have to manually delete the files. But in most cases this is not necessary.

Now click on the Java installer you saved to your hard drive and follow the instructions after you have completed that do the same with LimeWire.

Please post back and let us know if it worked. If it did not I will give further instructions on manually deleting Java and LimeWire.


http://www.java.com/en/download/manual.jsp


http://www.limewire.com/english/content/download.shtml

hi

ty so much 4 ur replay

umm i did what u said but the msg still appear.

Also i forgot to tell u, when i open limewire a msg box call "Internal Error" appear first than the " Fatal Error" box appear.

When i open limewire and search for some file, the result show but when i try to download the file a msg box come up and than i click Yes but it doesn't download.

umm about the java software, which one do i uninstall, is it the J2SE runtime environment or the Java Media Framework.

I picked the J2Se one, i hope thats the right one.

uninstall both

i did

i am sorry i mean ok i'll do it now

when i uninstall Java Media Framework, it says "unable to locate the installation log file C;\Program files\JMF... Uninstallation will not continue"

My advice: uninstall everything, including Limewire. You shouldnt have to reinstall Java once you have installed Limewire as Limewire automatically installs the java for you and if I were you I'd run a check for any viruses. This might take sometime but it sounds like you pickedup something during your install or you clicked on something to download and it may have given you a virus and or trojan.

Do a complete uninstall, delete any leftover LW folders and or java, scan/defrag your system and run a virus check before you do a fresh, clean install of Limewire.

how can i uninstall Java media Framework?

i doesn't let me when i do it in add or remove.

It wont let you add/remove? You need to clearup your system. Try unistalling Limewire and see if that helps then defrag your computer.




http://www.snapfiles.com/freeware/sy...nstallers.html


the above link has trusted freeware you might need the 'my uninstaller' first one at the top of the list to help you remove stubborn installs.

no it won't let me..
sigh*
i can't remove it coz it says
" Unable to locate the installation log file C:\program files\JMF2.1.1e\Uninst.isu/. Uninstallation will not continue."

Let me try ur advice.

Sounds like what happened was you lost the install log that programs usually come with during the install/reinstall or whatever you did. The only other way might be for you to reinstall it to get the log file back but try the 'my uninstaller' first, might save you some grief. It helps remove stubborn installs from your Windows add/remove. But, I still suggest you defrag your computer after. And run a virus check, just in case. Please let me know how you do?

well i reinstalled Java Media framework and still the when i open LW the same thing happen so now i am going to Defrag my computer and i'll let u now.

ty

i finished defragmenting my computer, but still when i open lw the msg still occur.

Now when open mIRC i can't seem to connect to a server.
This is so troublesome.Sigh

Have u got anymore suggestions??

Did you run a AV scan yet?

umm whats an AV scan?
where can i get this program?

sorry iam not so good with computers

http://www.snapfiles.com/freeware/security/fwvirus.html

Here's the link same site, that has some free AVs that work really well. I use the AntiVir, thrid one down from the list.


AV stands for Anti Virus. You should always use an AV when you download as it will detect any viruses/worms/trojans that will harm your computer & it will get rid of them for you automatically after you scan your system.

They usually run in your system tray in Windows. Always keep it running. The AV that is.

and if that doesnt help then Im fresh out of ideas. As I now have to log off the computer for the rest of the day. Im sure when the rest of the forum wakes up others will jump in with advice.


good luck. let us know how you do? ;)

Ty for ur help.

if any1 have any more ideas plz help me out.

One quicky suggestion before I signoff, if all else fails then do a system restore. :)

goodnight.

What does a system restore do?
will i lose anyfiles?

how can i send a msg to limewire?
whats the email address?

You are going to need to do a couple of things. First you need to get rid of all the Java programs you have.

There is obviously a problem with JMF you must have installed this at an earlier date it does not come with LimeWire. You will probably have to manually remove it by going to Start/C:/Program Files/Java and delete the java folder. Then uninstall LimeWire with that done follow the instructions below.



You will need to go to Start/Run type regedit into the box this will open the registry editor

Go to HKEY_CURRENT_USER go to software expand it look for Java Script if you find it delete it. Now collapse it.

Now go to HKEY_LOCAL_MACHINE go to software expand it look for Java, LimeWire & Magnet delete them if you find them.Collapse it

Now go to HKEY_USERS go to S-1-5-21 the first one then go to software expand it look for java if you find it delete it. Collapse it. Close registry editor now go back to the original instructions and manually install Java then LimeWire.

Be careful when you are in the registry do not delete anything other than I listed above you can mess up your machine if you accidentally uninstall something or change your registry settings.

If you are a Pro user you can contact limewire at the link below.


http://sales.limewire.com/support/?

ok ty Grandpa for ur suggestion.

if iam not a PRO user than is there i way to msg to Limewire.

Alch3mist


are you honestly able to follow any of our suggestions? Didnt anything help? Im still not understanding this after this entire thread you are still unable to run Limewire?

so, I giveup, you have the wrong Java installed. what you needed was Java sun that goes with Limewire and is included with Limewire during the install.

Limewire is not that difficult to install. If I can do it anybody can. and contact Limewire the company wont help you. did you restore your system? if so, then, that should help you clearup any old installs.

welp, good luck. :)

cheers.

sorry guys, i haven't been online

Grandpa about ur post i went into HKEY_CURRENT_USER but i wasn't able to find java script, can u give me more information on which folder it is in? i found the folder "Javasoft" but i didn't find java script. so do i delete this? i wasn't sure so i don't want to get it wrong.

Also i went into HKEY_LOCAL_MACHINE and i found Sun Microsystems, Inc. or is it Javasoft. Plz give me more detail.

sorry about all of this but i don't want to make anymore trouble iam already in.

Delete anything that has to do with java.

Hi Grandpa

i have tried ur methos but that didn't work.

Sphinx restore was turned off :(

Can you give me the specks of your setup


OS, Windows 98/2000/XP
CPU, P4 3.0 GHz/AMD 64 3200+Ghz
Memory, 256MB/512MB
Graphics/Video Card & Platform NVIDIA/Intel Extreme/Radieon & model #
Connection, Dial-up/DSL
LimeWire Version 4.8.1/4.9.11
Java Version 1.4.2/1.5.4
What firewall you use if any
What Antivirus if any
Are you new to LimeWire or Experienced
An accurate description of your problem

Alch3mist

You turned off restore??? I strongly suggest you turn it on and restore your system to an earlier point if possible or, have you had it completely turned off???

Post you specs please like Grandpa suggested then he'll be able to direct you, outside of giving your entire computer a reformat not sure how else I can help you and I hope you got an Anti Virus program from the site I suggested?

You sound like you are installing/reinstalling over old prefs. and settings.

Completely remove Limewire & whatever Java you installed.

Or, if you can get a system restore point from the time you activated your computer you could restore instead of keeping installing/reinstalling.

Is Limewire removed from your system???

You need to start fresh if its still not opening then you may have spyware and or a trojan in your system.

Or, follow Grandpa's suggestions as he posts them. ;)

Hi guys, iam sorry for not replying.

i got good news, LW has finally fixed itself. i don't no how but when got up in the morning and decided to give LW another try the error came up and when i open up LW the second time, nothing appear.

This is great. Now i don't have the error anymore.

Well i thank you guys very much for having to putup with me all this time and giving me suggestions.