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-   -   Paid for Limewire Pro but didn't get it? (https://www.gnutellaforums.com/open-discussion-topics/51010-paid-limewire-pro-but-didnt-get.html)

angelicbabe8 January 6th, 2006 11:52 AM

Paid for Limewire Pro but didn't get it?
 
About 2 weeks ago I tried to download limewire pro and put all my details on the form and was told that my zipcode etc had not gone through... I live in australia.... Anyway I gave up, only to find that my credit card has been charged and limewire pro was paid for so where is it????? my email address isnt coming up as registered. How can I find out what's happened?

katino January 6th, 2006 12:36 PM

same thing happened to me, i got charged but never got the link to download pro, its been weeks now and im not 2 hopefull anymore

mformel January 6th, 2006 01:12 PM

Thisis what may have happened:

Your purchase was voided immediately after it processed. This means it did not go through. However, if your card is connected to a bank account, the account will show the money withdrawn and then put back, once our accounts have settled the purchases for that day.

We've been tweaking our system to help prevent credit card fraud. The downside is that it impacts some international customers negatively. I do apologize for the difficulty in purchasing LimeWire PRO. I don't know that another purchase attempt would be fruitful, but a purchase through PayPal should work.

If you believe the purchase was not voided, please get in touch with us via the number listed next to the purchase on your credit card statement. Our friendly customer service people will sort it out for you.

Thanks,
Meghan

angelicbabe8 January 8th, 2006 03:03 PM

Thank you to everyone who's tried to help me
 
Just wanted to say thanx to everyone who tried to help me with this problem.
I will do that meghan, thanx.


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