LimeWire's Support is super!
 

As a newbie and experiencing some of the problems newbie's have, I must compliment Birdy and Lord of the Rings for their infinite patience with me. I say this publicly so newcomers would know they are dealing with very professional and caring people when they need any assistance. I for one would've been lost without their help, and for that, I give them kudos. Thank you Birdy. Thank you Lord of the Rings.

That's what the GnutellaForums are for :)