those of you that have limewire pro

myheadhurts · #1 (**permalink**) April 16th, 2006

Quote:

Originally Posted by foolofthehill

And you represent the majority??
As I said, some people experience problems with the clients. My comment was based on my own capability to create such a program (whichever), which tends to be 0. It (my comment) also doesn't intend to be the beginning of a 'battle', it served only the function of participating in an exchange of opinions (one of the main reasons for forums), so don't take it as an offens. Sharing our different experiences can only help to improve the programs. Throwing them into the trash bin won't !!

I agree, to go forward requires an exchange of opinions and information.
So why, when I tried to contact LW with my problems, were all my emails unanswered???
Is that the way forward?
At least when I requested info/help from Acquisition my emails were answered!

Grandpa · #2 (**permalink**) April 16th, 2006

Are you a Pro user and has it been more than 6 months since you purchased Pro. Also to be honest you will get answered allot faster here than from the LimeWire support team. They even direct you here on the support page.

Grandpa · #3 (**permalink**) April 16th, 2006

Thanks AaronWalkhouse

I will give it a try

I guess since I have LimeWire and FrostWire I can Run Bearshare Lite and Bearshare Can I remove the When you Save now add ware from it . Or is it even in there.

AaronWalkhouse · #4 (**permalink**) April 16th, 2006

Quote:

Originally Posted by Grandpa

Thanks AaronWalkhouse

I will give it a try

I guess since I have LimeWire and FrostWire I can Run Bearshare Lite and Bearshare Can I remove the When you Save now add ware from it . Or is it even in there.

On the adware versions you can always uninstall the adware. The beta doesn't
have it and b25 is more powerful than BearShare Pro. Just remember to use the
BearStart utility, because the beta was supposed to be time-limited.

foolofthehill · #5 (**permalink**) April 16th, 2006

Quote:

Originally Posted by myheadhurts

I agree, to go forward requires an exchange of opinions and information.
So why, when I tried to contact LW with my problems, were all my emails unanswered???
Is that the way forward?
At least when I requested info/help from Acquisition my emails were answered!

yeah, that's a fair question. Though, service and production are usually two different departments in a company. And an unsufficient service (as it seems to be in your case) doesn't make the product any better or worse.
Behind every computer, I assume, sits a human being. This indicates undoubtfully the possibilty of mistakes, since that is a human trait. And in your case something might have gone wrong, when they didn't answer your mails. If you've ever run a business with employees then you learn to accept those facts of life, I guess

myheadhurts · #6 (**permalink**) April 16th, 2006

Quote:

Originally Posted by foolofthehill

yeah, that's a fair question. Though, service and production are usually two different departments in a company. And an unsufficient service (as it seems to be in your case) doesn't make the product any better or worse.
Behind every computer, I assume, sits a human being. This indicates undoubtfully the possibilty of mistakes, since that is a human trait. And in your case something might have gone wrong, when they didn't answer your mails. If you've ever run a business with employees then you learn to accept those facts of life, I guess

Yep, ran my own business for 10 years, and I would not accept that kind of performance from any of my staff!
Mac forums I visit generally have a poor regard for LW, very flakey on Mac's at best, big problems, like I had, at worst. Coupled with a lack of response from LW when you encounter problems you can understand why I hold it in low esteem.