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-   -   How Do I transfer to another computer if... (https://www.gnutellaforums.com/open-discussion-topics/73544-how-do-i-transfer-another-computer-if.html)

katstheboss August 5th, 2007 12:55 PM

How Do I transfer to another computer if...
 
I don't remember the email account that was used?

My kids downloaded limewirepro. My cc was charged. The computer that it was downloaded to crashed and now I can't access my account on my new computer. \
I would appreciate any help on this.


Thank you, Kathy

birdy August 5th, 2007 06:46 PM

How long ago did your kids buy Pro? Pro entitles you to free updates for up to 6 months (it's up to the user to save & back up their Pro installers). So if the Pro was bought more than 6 months ago the email address won't be in the database anyway. In that case you'll need to pay again if you want Pro.

If Pro was bought less than 6 months ago, go to this page...
http://sales.limewire.com/support/pro_lookup.php
...& try all of your email addresses;)

katstheboss August 6th, 2007 12:30 AM

I tried the emails
 
It was only 2 months ago. I tried all emails. I am thinking there was maybe a typo in the email address. I don't know what happened but I do know that my cc was charged for it.

So I don't know what to do.

birdy August 6th, 2007 02:15 AM

Check the vendor on your CC statement...if it says LIME WIRE LLC next to the purchase then Pro was bought from the official site:xeri_ok1ani:
In that case, send a PM (private message) to limenathan & explain what's happened. He should be able to help. Click on the link below to send him a PM.
limenathan

If there's a different vendor listed on your CC statement then your Pro's probably been purchased from a scam site. In that case, have a read of this thread.
Membership? - **BEWARE** - Download p2p Clients ONLY Thru Official Sites (click on link)


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