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Old October 5th, 2007
Novicius
 
Join Date: October 5th, 2007
Posts: 1
gumsret is flying high
Default My first post - HELP!

Hello to everyone out there,
This is my first post ON ANY forum so go easy on me.
I have been using LW for some time now as I love to poke around listening to all sorts of music. I have just downloaded the latest version of LW and that’s why I have joined your merry band.
I’m sorry but I am not sure where I should have posted the following information so please bear with me.
How do you contact LW?
I have been unable to send a message to LW via General Feedback or Website Issues because of the following error:
An unknown error occurred while attempting to send your message. Please try again.
This is the message that I am trying to send:
I have just updated my LimeWire Pro version 4.12.6.1 to version 4.14.10 but find I only have the standard version without the Turbo-charged features. I tried entering my email address in your support section but the LimeWire PRO Lookup informed me that my email address was not found.
Does this mean I have to re-purchase LimeWire Pro again? I understand that upgrades to software mean that you have to pay for them but I was not aware that by updating would reduce my Pro version to the standard version. I would have been better off staying with my 4.12.6.2 version.
I hope you can throw some light on this matter as I don’t mind paying to upgrade but why do I have to buy the full version again?
Anyone else had these problem and can anyone point me in th right direction.
gumsret

Last edited by ursula; October 5th, 2007 at 08:37 AM.
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  #2 (permalink)  
Old October 5th, 2007
ursula's Avatar
Cleaning Lady
 
Join Date: May 17th, 2002
Location: koyaanisqatsi
Posts: 2,334
ursula is a great assister to others; your light through the dark tunnel
Default Where to find the desk to pound Dept.

Hiya and welcome !

Hey, before we get into the biz here...

Hope you note that I have edited your post so the font selection looks OK !!!!
(Embarrasing, huh ?)
All part of the service, what ?

Now...

First thing you need to do is to send a Private Message (within these Gnutella Forums) to limenathan.

It is his actual job to help people such as yourself.

Please continue to participate here and let us know how you do with resolving your problems...
Any solutions that you may achieve will, of course, be of benefit to all others with similar probs, right ???

C U

'urs'
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  #3 (permalink)  
Old October 5th, 2007
Novicius
 
Join Date: October 5th, 2007
Posts: 1
seema is flying high
Default

today 's my first post too !
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  #4 (permalink)  
Old October 5th, 2007
ursula's Avatar
Cleaning Lady
 
Join Date: May 17th, 2002
Location: koyaanisqatsi
Posts: 2,334
ursula is a great assister to others; your light through the dark tunnel
Default Overrun with virgins Dept. !!!!!!!!!!!

Hiya and welcome...

Have fun and be sure to try very hard to post any questions in the most appropriate forum !

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