Are you sure this link didn't work?: http://support.microsoft.com/default.aspx?kbid=290301
If you have tried 'all' the suggestions Ive made in this section, then try a 3rd party uninstaller like norton cleansweep or another. As I reiterate, I'm only passing thru this section whilst there's no other members here. If none of my suggestions work, then wait a day/2 & post again. Keep in mind that everybody's system is a little different. One technique may work for some but not for others. That's what you should remember. B/c these suggestions 'have' worked for some people.