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Old April 2nd, 2005
Disciple
  
Join Date: April 2nd, 2005
Location: British Columbia, Canada
Posts: 16
zookeeper007 is flying high
Question Can't reinstall pro
I don't know what happened, last night I was running on pro but now its just basic. When I try to reinstall pro nothing happens. What can I do?
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Old April 2nd, 2005
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
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Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
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Close LW 1st. Then go to Start>Programs>LW>Uninstall & open & remove LW. Then redownld LW from your pro personal downld page & install ... save this installer to your computer before installing. (make sure there's no other LW installers on your desktop.)
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Old April 11th, 2005
Disciple
  
Join Date: April 11th, 2005
Location: Cheshire, England
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Default Similar problem abt. re-installation
Hi. I'm new to the forum and not PC literate so please bear with me. I have a similar problem and need to re-download and install Pro, (I'm on the basic prog at the moment). I'm not sure what is meant by thePro personal download page but if I re-download Pro again won't I still have to give me credit card detail before I can download? Sorry for being so thick!
By the way, if your anti-adware scanner finds adware from LimeWire, for God's sake dont remove it. Thats what I did and lost the LimeWire program.
Alan.
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Old April 11th, 2005
A reader, not an expert
  
Join Date: January 11th, 2003
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No worries Alan--the Pro support page has a place you can enter your email address and lookup your current Pro download page to see if it is still active.

You won't be asked for a credit card number
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Old April 12th, 2005
Disciple
  
Join Date: April 2nd, 2005
Location: British Columbia, Canada
Posts: 16
zookeeper007 is flying high
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You Guys are awesome, Lord of the Rings was a great help on the day I posted this request for help. I've been running on Pro ever since & now my husband is willing to keep me (he figures I'm the one who messed it up to begin with).
Thanks to all who responded....you saved me. THANK YOU!
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