pro not installing
 

My problem is I paid money for pro but there not letting me download the full version. Your supposed to pay for it then get an email on instructions on how to download it. I was given instructions to log int my account and then I would be able to install the pro version. Well when doing that it asked me to pay for it again. Even though I was already charged. I sent them eamils about it to the tech support for this product they never even answered me or did anything to fix the problem. Anyone else had the same problem with this company as I have.

Where & how much did you pay for LW Pro? This is the official site: http://www.limewire.com/english/content/download.shtml
It takes up to 24 hrs (except on weekends) to receive. Go HERE (click on link) & if your address is not there then perhaps it wasn't LW you paid. Also see: http://www.gnutellaforums.com/showth...5&pagenumber=1

This is a forum & we do not deal with financial situations. That's for the individual clients to deal with. This is simply a forum run by volunteers & is not sponsored by LW.

I did go to that site and paid 70 dollars for it it comes out to that price when converted to canadian dollars. On top of that they charged me twice. They will not be seing anymore money from me. It took me 3 weeks to dispute the charge with my credit card. According to me I should get the full version free for the crap they put me through. I'm mostly putting this thread on here so maybee other people will read this before paying to get it and not give them a dime. A company that will rip off a paying customer does not deserve to have customers at all. Especially considering I sent them an email telling them about this problem. No response at all I even gave my phone number and gave other options for them to expalin themselves. But was ignored I actually wonder if them saying useing there software is legal. As paying to do something elegal sucks. If I want to do something elegal I'll do it for free. I thing there lying about this because they lied to me. There site was saying if I paid for a service I would get it and that was not the truth. They did'nt even care that there mess up was costing me money. THey have no 1 800 number so what option did they leave me. I just 2 days ago got refunded by my credit card for this money. My advise to anyone reading this don't buy lime wire or anything else they provide. Because there treatment of customers sucks.

Oh oh!!!! You have been scammed!!! You paid $70 for the free version of LW!!!!!!! Yes I would cancel the transaction ASAP. That was not Limewire who you paid the money to!

See if you can find the culprit from this list: http://www.gnutellaforums.com/showth...879#post119879 If not there then please post their site address here so I can add it to the above address.

LW Pro only costs US $18.80 so in Canada it won't be that much more when converted. Lesson learnt I think. Sorry to hear your situation. It's normally recommended you start off with the FREE version of LW & if you then decide you'd like the pro version, then pay for LW Pro.

Are you kidding me people actually do that. Also I did cancel it but it took a while to get my money back. It still proves my point that limewire is not good to there customers. Why are they not looking into this stuff. Especially when I told them about the problem. They still did nothing to help me. It's there responsibility to make sure there site is safe for customers to purchase services and actually get what they pay for. Even if I was scammed I'm not going to try to buy it again. If they wanted me as a customer they should of done something when they were informed of the problem. If you ask me lime wire sucks the company that makes it sucks. I'm realy pissed off about this.

That's what I did I tried it I liked it and went to buy it. I was told on that site it was 50 dollars us not 18. SO why did they not look into it when I told them my problem. Do they honestly think I will pay for there software if I already got burned trying to buy it? No thye lost my buisness because they did'nt seem to care that I was being ripped off. I've had this happen to me before.It happened when I bought win xp. But when I contacted microsoft about it they did something about it they did'nt just ignore me. It has also happened to me with games I bought online and those companies as well looked into it. The company that made lime wire does'nt seem to give a crap about there customers.

Why would Limewire help you? You never bought LW pro from them. You bought it from a scam site that has nothing to do with LW, & they just gave you a link to where to downld the free version. You only have the free version not the Pro version. If it were the Pro version then on the menu under Help>About LW it would say LW Pro! So don't go blaming LW for your own stupidity of being caught out in a scam. That link above, the very last one I gave you shows similar scam sites that do the same thing against LW, Bearshare, Shareaze, Morpheus, etc. all of them!!!! So I'm sorry to hear you got scammed but it's your own problem & has nothing to do with the LimeWire company.

And why do you think these companies didn't do anything? It's not their problem. It's yours! I can't believe you didn't double-check before you paid for it.

By the way, LW co. is only a small company & don't have the resources to chase up on these things. It's your responsibility to check the legitimacy before you buy.

You can still use the free version.