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-   -   Incorrect Billing (https://www.gnutellaforums.com/windows/44752-incorrect-billing.html)

drblank1 September 6th, 2005 10:16 AM

Incorrect Billing
 
Sorry but there was not a good place to post this question.

I cannot find a number or email on how to contact Limewire's customer relations since I'm a "basic" user. I have been overbilled and need to contact them so they can fix the billing error. Does anyone have a phone number that I can use contact Limwire?

Thanks.

Only A Hobo September 6th, 2005 10:39 AM

drblank1. It is apparent from your post that you have bought Limewire basic. I'm afraid to say you have been victim of many scams that cause people to pay for the Free Limewire Basic.

Limewire basic is free. Pro costs $18.88 which entitles you to 6 months of free updates of Limwewire Pro and e-mail support. All is clearly set out at :
http://www.limewire.com/english/content/download.shtml

There are many threads on this subject and if you read some of the following one you will see you are not alone:

http://www.gnutellaforums.com/showth...threadid=28751

You must get onto the site that charged you for Limewire basic, because this was certainly not Limewire.

The following thread may also be worth reading.

http://www.gnutellaforums.com/showth...threadid=44499

I advise you to contact your credit card company as you have been a victim of fraud, and also to install the proper Limewire from the first Linked site, after deleting what you now have as it is likely to be an irregular version of the application.

drblank1 September 7th, 2005 05:42 PM

Hobbo,

thanks a lot!!!!!!

I will certainly dispute this charge.


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