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-   -   Stuck on "Loading HTML Engine" (https://www.gnutellaforums.com/windows/57634-stuck-loading-html-engine.html)

ibrickyo June 22nd, 2006 09:51 PM

Stuck on "Loading HTML Engine"
 
Help!!!

I tried installing Limewire for the first time and during the initial setup it gets stuck on "Loading HTML Engine" and just doesn't move. Does anyone know why? I'm running Windows XP Home Edition.

Please Help.

Ricky

birdy June 22nd, 2006 10:00 PM

Go to add/remove programs & remove your old Java version. Now download & install Java using the offline installer here
http://www.java.com/en/download/manual.jsp

Once Java's installed, install LW using it's offline installer
http://www.limewire.com/english/content/download.shtml

:)

ibrickyo June 22nd, 2006 10:17 PM

Unfortunately, that didn't work. It gets stuck with the screen that says "Loading HTML Engine" with another window in front of it saying that I should set my firewall to allow full access to Limewire. I have disabled my firewall and it still doesn't work. If you have any suggestions, please let me know. Thanks.

birdy June 22nd, 2006 10:27 PM

Rather than disabling your firewall, it's better to configure it to allow LW access
Firewall setup

Don't forget that XP has it's own firewall & it will conflict with any others (eg Norton, ZoneAlarm). If you're running 2 firewalls, turn off the XP one & configure the other. If you're just using the XP firewall, configure that. Give it some time to settle down & then see if LW opens. If that doesn't help, post your details (excuse the repeat questions!)

OS(Win XP etc)
LW & Java version (help > about LW & you'll see)
Firewall you're using
Modem/router brand & model
ISP
Connection type (DSL etc)
Where you connect from (home, school etc)
Are you sharing a connection with other computers
Is this your first try with LW

Lord of the Rings June 23rd, 2006 12:06 AM

I hope you're using the latest LW version 4.12.3
You can also experiment by changing the compatibility mode of LW to windows 2000 or NT. I think it's point 5 here Fixes for Limewire. But you do need to get your firewall configured to allow LW first.

ibrickyo June 23rd, 2006 07:53 PM

Well, here is what happens.

I am able to download and go through the initial setup. Once I run it, it asks me what language I want. I choose english US and click next.

Then "Welcome to Limewire setup wizard. Limewire will guide you through a series of steps to configure Limewire for optimum performance". I click next.

It then asks me for a folder for shared files, I choose My documents/my music and I click next.

It asks me for my connection speed, I choose DSL and click next. I am then asked if I want to start Limewire automatically at startup. I click next.

Then a Limewire dialog window appears saying if my firewall or security settings appear, please unblock and choose to remember the setting.

And that's where it gets stuck. If I move that window to the side, I see a window in the background saying "Loading HTML Setting" with a little thingie (sorry, don't know the term) going back and forth, which basically means it isn't frozen.

I have disabled xp firewall, and limewire is listed as an application that is allowed to access the internet within my security software (McAfee). I have followed the directions that Birdy has suggested earlier in this thread...

Help, I'm still stuck. In reality, I can't change any settings in Limewire b/c I haven't been able to start it up yet.

Any suggestions?

Thanks in advance.

ibrickyo June 23rd, 2006 08:04 PM

OS: Win XP 5.1.2600
LW:4.12.3
Java: The only thing I see in my programs is J2SE Runtime Environment 5.0 update 7.
Firewall: McAfee Security
Modem: d-link wireless G WDA-1320
Router: Netgear wireless G something...
ISP: Verizon Avenue
Connection type: DSL
Connect from home
Not sharing connection with other computers
This is my first try with LW

Lord of the Rings June 24th, 2006 12:07 AM

Thank you. I suspect the connection devices might be related to your problem. You need to ensure UPnP is enabled on your devices for LW to be able to communicate directly with them so a port can be opened for it. Have a look under the UPnP section of the following link: Connection problems? Check here first! (click on link); ie: enable UPnP on both the d-link & netgear. Wireless devices almost always have internal NAT firewalls. ;)

steph999 June 25th, 2006 11:13 AM

4.12.3 stuck at HTML loading
 
i have the same problem. 4.12.3 is stuck on HTML loading after gathering startup data. i don't have a wireless setup here, and I have Limewire properly enabled in Zonealarm to access any port. I have Limewire 4.10 running on another PC right beside this one and the configs are identical. 4.10 is working fine.
i tried both the internet install and the full download install...same result.
i updated java to 5.0.7 as suggested, no change.
i also disabled Zonealarm, and tried again, , same result.
so zonealarm is not the issue, and I never run the WinXP Firewall.... so although the info msg is displaying a gif of the 3 zonealarm alerts, i can't see how that's the problem.

appreciate any help. thx.
:confused:

Lord of the Rings June 26th, 2006 01:47 AM

Try steps 3 & 5 here: Fixes for Limewire

jlbrumfi June 27th, 2006 06:32 PM

I wanted to let you know that I was having the same exact problem, but I finally got it to work by using fix #5. Thanks!!!:D

bobbiej July 17th, 2006 07:36 PM

Same Problem
 
Quote:

Originally Posted by birdy
Rather than disabling your firewall, it's better to configure it to allow LW access
Firewall setup

Don't forget that XP has it's own firewall & it will conflict with any others (eg Norton, ZoneAlarm). If you're running 2 firewalls, turn off the XP one & configure the other. If you're just using the XP firewall, configure that. Give it some time to settle down & then see if LW opens. If that doesn't help, post your details (excuse the repeat questions!)

OS(Win XP etc)
LW & Java version (help > about LW & you'll see)
Firewall you're using
Modem/router brand & model
ISP
Connection type (DSL etc)
Where you connect from (home, school etc)
Are you sharing a connection with other computers
Is this your first try with LW

I am having the same problems and I done all of the steps you have suggestede reload both L/w and Java also have checked configeration on Nortons and it says permit all from LW but I still get message HTML loading any mor suggestions.Thanks

Lord of the Rings July 17th, 2006 08:23 PM

A suggested, steps 1,2,3 & 5 here Fixes for Limewire. That will mean using your add/remove control panel to remove all previous Java versions before reinstalling. For some people, even a reboot after doing all these steps may help (before trying LW again.) Also reinstall LW using the "Offline" LW installer from here http://www.limewire.com/english/content/download.shtml

bobbiej July 17th, 2006 08:26 PM

Thanks very much the reboot worked and may the force be with you too BJ

bullsfanfa22 December 2nd, 2006 10:27 AM

I have the same promblem
 
what u do did u do anthing please reply bearsfanfa22 thaks

bullsfanfa22 December 2nd, 2006 10:29 AM

a i got the same thing wat shall i do

bullsfanfa22 December 2nd, 2006 10:31 AM

any body please could u help me???

Lord of the Rings December 2nd, 2006 01:45 PM

Did you try what was suggested in this link? http://www.gnutellaforums.com/showpo...9&postcount=13

If yes, then please answer this System details - help us to help you (click on link)

What did you try?

ClintonJohnson October 25th, 2007 09:34 PM

Thanks
 
selection 5 worked for me!

Lord of the Rings October 25th, 2007 09:37 PM

Quote:

Originally Posted by ClintonJohnson (Post 294193)
selection 5 worked for me!

Do you mean changing LW's compatibility mode? It's fixed this problem in years past for many but not all people. Which mode did you choose?

ClintonJohnson October 26th, 2007 09:03 AM

I changed it to NT and I use Vista.
This is probably not related and I'm not sure I can talk about it on this thread or whatever,( I'm new to this forum thing,) but now I cant drag songs from limewire, (or anywhere really,) to iTunes

Lord of the Rings October 26th, 2007 10:55 AM

Drag them from LW's download folder. ie: Go to your LW Library window, select Saved Files folder & press the Explore button. Sample image here: Using Library Explore button to access downld folder (click on link) & the folder will open up for you. Then drag & drop them from there to iTunes. ;)

ClintonJohnson October 26th, 2007 12:19 PM

I was doing that before.. but for some reason its working now. I guess i just needed to restart. Thank you.

Legion-air October 28th, 2007 10:25 PM

Loading HTML 12% Fix
 
Quote:

Originally Posted by ibrickyo (Post 212081)
Help!!!

I tried installing Limewire for the first time and during the initial setup it gets stuck on "Loading HTML Engine" and just doesn't move. Does anyone know why? I'm running Windows XP Home Edition.

Please Help.

Ricky

Okay, i had the same issue :bangh:, and I tried one of the posted suggestions for uninstalling java and all that stuff, didn't work for me. However, i did find the answer a different way... I Manually downloaded the newest version of Java, then i downloaded LW 4.12.06, and from there, I installed LW 4.14 WITHOUT removing 4.12.06, It seems the the files in 4.12.06 provide the missing key to using 4.14. My LW is working beautifully again :dance:! (My guess is the 12% error is being caused by a missing file in the DL if your doing a clean install)

ClintonJohnson October 28th, 2007 10:34 PM

I have windows Vista and I just changed the compatibility mode for my limewire to windows NT and it works fine. Re-downloading java didn't help me at all.


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