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-   -   Decifer This Install Error Report, PLEASE?? (https://www.gnutellaforums.com/windows/64352-decifer-install-error-report-please.html)

wontwork July 10th, 2007 04:37 PM

Help, I'm not very technical so I need some simple help.

I have windows xp and previously had limewire and had no problem, now, I can';t install my new one, it keeps telling me that a previous version is running. I have tried to uninstall the old one using remove/add programs, but no go. I did the search thing and found lots of limewire files that I tried to uninstall but they wont go, and I'm not sure how to use the cleaner to make them go away.

Any help, or ideas

Won't work

birdy July 11th, 2007 02:19 AM

Using Add/Remove Programs is the wrong way to remove LW;)
It was ok for very old versions, but not any more (to remove LW, either reinstall a new version, which will automatically uninstall a previous version, or go start > all programs> Limewire > use the uninstall option from there).

Open Task manager (ctrl/alt/del) & see if there's a LW process running. If there is, end the process. Once you've ended that process, search for LW files & folders & delete from there. If files still won't delete, reboot your computer & then try. Otherwise, reboot into safe mode & try to delete from there (click the link below).
Microsoft Corporation

I've never had any probs with LW files being stubborn & not deleting, but just in case: http://www.gnutellaforums.com/downlo...elete-all.html

wontwork July 12th, 2007 06:10 AM

Thanks for the info I'll give it a try


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