When you deleted the preferences folder, did you look in both locations? Don't forget that one location's hidden by default. You could try changing compatibility to NT, that's worked for some people.

What security programs are you using (particularly antispyware)? Have you installed or updated any security programs since the reformat?

Birdie, thanks for helping.
Yes, I did delete the file from both locations.
I'm using Avast antivirus software (we were using Norton but our subscription ran out and we haven't renewed it as Nortons seems to slow everything up and causes problems with MSN) and we have Spyware Blaster. I must admit we weren't using these before the crash.
Denise

Try this....
Right-click on the Limewire icon on the desktop and click on Run as. Then it should come up showing the current user and then switch it over to Administrator. (but 'only' if you're the admin of your comp.!)

If that doesn't work try searching your computer for any thing that may be left over from Norton or Symantec....

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