Limewire update deleted my Pro version
 

I've had the PRO version for a while and I just got a message that a new version was available. I said OK to the update and it uninstalled the PRO version and installed the free version. How do I get the the PRO version back that I had and paid for?

how long did you have the pro for.

Same thing happened to me
 

I bought Pro in July, 2006. NOTHING from the notice LimeWire sent indicated that by upgrading to 4.14.10 I would lose the product I had paid for! I think Lime Wire cheated me! How do I get Pro back? I can't even contact LimeWire Support because they claim I don'ty have Pro now and they ignored my General Inquiry...

Anyone know how to get in touch with these #%&$&* jerks??? :mad:

Having the same problem!
 

I decided to update after months of notifications about a new version. Big mistake! When I try to get tech support, it doesn't even acknowledge my e-mail address! I was very satisfied with my purchase up until this point. If I have to purchase again, I may just take my business elsewhere. And if that happens, please believe I will be back recommending that other people do to....... Administrators, you can see my e-mail address, get in touch with me.

Give Basic ago for awhile and see what you think, if you find there is not much difference, don't buy the Pro version...;)

It doesn't take long to notice the difference between basic and pro. I'm lucky if I get to download a song I'm looking for. If I am able to download, it's limited to one user! I shouldn't have to give basic a try, I paid for a lifetime subscription to a service that is not working anymore. This is absurd.:bangh:

There is no lifetime subscription and never has been...They have only just introduced the 12 month Pro subscription...

6 month and 12 month subscriptions entitle you to that amount of time of free tech support and updates, once this time has run out and you decide to upgrade you will lose your Pro and be given the basic...

So it's really your own fault for not saving your Pro installer...
So pay for another Pro or move onto another program, it's your choice...

Also please note that getting angry at us won't help the situation, we don't work for limewire...
If you want your complaint to be heard post at this forum...;)
Bugs and Beta Testing

First off it did say a one time fee, which is just the same as saying lifetime. And as far as tech support, give me an hour of it for all I care, the only time I needed any is when it got rid of my pro without any authorization from me. Also please note that I am not angry at any administrators, I'm angry at the fact I paid for something and got misled into pissing that money away.

I didn't delete my pro installer, when I took the recommended upgrading, it replaced my pro installer with a downgraded basic. So it's not like I had a choice, once I got a newer version.

Thanks to your advice Wondering, I'll be moving on to another program. I probably should have went with something else in the first place, I can see that now. And I don't mind taking a little extra time posting in a few forums how crappy the service is.