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Windows Problems with installing LimeWire or WireShare for Windows users


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  #1 (permalink)  
Old August 20th, 2008
Novicius
 
Join Date: August 20th, 2008
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doehawk is flying high
Default The email address not found

I upgraded to pro on a lap top I am now on a desk top and when I enter my e mail to get pro on the desk top it says it is not found I tried both my emails I only have two with the same results what do I do now?


LWL*LIME WIRE LLC
212-219-6050 NY
Purchase Date: 06/21/08
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Old August 20th, 2008
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natticat43 is flying high
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ive had trouble with this
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  #3 (permalink)  
Old August 20th, 2008
Novicius
 
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doehawk is flying high
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I have gotten no help here I dont think it ever asked for an email address before when I downloaded it how do you register one? I guess I have to go across town and hope they didnt wipe the comp clean hopefully the installer is still there
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Old August 20th, 2008
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When did you buy Pro?

How much did you pay for Pro?

One issue is sometimes people's email filters (spam/junk filters) block out the email from LW.org
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  #5 (permalink)  
Old August 24th, 2008
Apprentice
 
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ashleytinks is flying high
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I am having the same issue. I upgraded a while ago and can not remember the email address I used and have tried them all and none of them are recognized. Is there a way I can find the email address I have on file while I am in LimeWire. I have the old pc hooked up right now and am trying to get Pro on my new PC. Any suggestions?
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  #6 (permalink)  
Old August 24th, 2008
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If you purchased it more than 6 months ago then it will have been auto-removed from their database. Their support is only for 6 months.
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Old August 24th, 2008
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to me, the following suggestion is obvious...

ALWAYS SAVE THE INSTALLER FOR FUTURE USE!
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So Long and Thanks for All the Files
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  #8 (permalink)  
Old August 24th, 2008
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ashleytinks is flying high
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Thank you so much, that makes sense now. It has been way more than 6 months. Your right I should have saved the installer, but, I am not quite sure how to do that, so oh well, thanks for the responses!
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  #9 (permalink)  
Old September 4th, 2008
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i got pro about 2 years ago and had to uninstall it now it wont recognise my e.mail address either .do i have to pay again 4 pro?
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  #10 (permalink)  
Old September 4th, 2008
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Quote:
Originally Posted by dougy View Post
i got pro about 2 years ago and had to uninstall it now it wont recognise my e.mail address either .do i have to pay again 4 pro?
Yes. You have to pay again for Pro.

2 years ago, buying Pro entitled you to download installers for 6 months.

Try the free basic LW - there's hardly any difference
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