When you downloaded Pro, you still have the installer right? I'm sure you were not silly enough to trash the installer you paid for.
If that's the case, then follow the advice here Reinstall options:
http://www.gnutellaforums.com/connec...tml#post333278 since I can at least ascertain you are a 'windows' user & not linux or mac.
Yes that one off offer for pro does not include support unfortunately. BTW Pro support is reknown for being very slow, much faster responses are received here. But the point I was making is ... we cannot help greatly in some cases without system details, none of which you supplied.
(The Attachment below shows what you saw 'above' the post when you were attempting to create a new thread. And you get upset because we were you were 'still' stubborn not to read the rules despite them being 'in your face' several times.)