firewall, connection problems

I have used LW for a long time. But I moved almost a year ago and my computer has been in storage until a month ago. I have a new internet provider and have tried to get into LW but I have the Globe with the brick wall up in front of it... and keep getting messags about not being fulling connected. my connection activity is on the smallest bar or all red.I have windows xp and i don't understand or know how to get the rest of the info requested. I have mcafee set up on my computer but i have allowed limewire full access. And still can not connect. There is no other anti virus protection on my computer. help if you can.... thanks!