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FrostWire General forum section for FrostWire users; Download "FrostWire Clean version 4" . FrostWire v.5 which only uses bittorrents and no longer uses Gnutella Network is not supported on these forums.


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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Old September 7th, 2006
Lord of the Rings's Avatar
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Location: Middle of the ocean apparently (middle earth)
Posts: 893
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Default Connection problems? Check here first!

If you're having connection problems, it's probably related to a firewall problem. Firewall instructions are the same as those for LimeWire 4.
See sections about 1. Software firewalls, 2. Modem/Router NAT firewalls & enabling UPnP to overcome it, 3. Forwarding a port if your device doesn't support UPnP; Connection problems? Check here first! (click on link). Again, all connection advice is identical to LimeWire 4 connection fixes except of course you replace with the FrostWire term instead.

(If you are using Vista, Windows 7 or 8, set both Frostwire & Java to Run as Administrator. This should assist with some issues. Vista users can try the same. ie: right-click the FW icon shortcut on desktop & choose Run as Admin. To set Java this way, two ways, one is to find the Java.exe file, the other is to set the Java offline installer to run as admin.)

You can try a Connection fix specifically for FrostWire

Windows: FrostWire Connection Fix for Windows / Mediafire Mirror or 4Shared Mirror Download site. All include Francais and several other translations. (Help improve the translations, send a message to me)

Mac OSX: FrostWire OSX ConnectFix / Mediafire Mirror or 4Shared Mirror. All include Francais and several other translations. (Help improve the translations, send a message to me)

Linux: Linux_Combo_LimeWire-FrostWire_ConnectFix or via Ezfile or via 4Shared Mirror. Uncompress, open the folder, follow instructions. Open the script with Terminal after setting the file's permissions to execute. Follow the terminal's prompts. A very basic script.

. . . (Ezfile download site Sample image download instructions using gnutella.net as an example.)


Instructions: Unzip the file after downloading, make sure FW is closed and not sitting in the tray before opening the ConnectionFix program. If the fix does not work after opening FW for 15+ minutes. Close FW and wait 2-3 minutes, then use the fix program again. Be patient to allow FW to connect.

If the connection fix program does not help then check the link at top of the post, and if those suggestions do not solve the issue then see below.


If you have problems you can't solve then please post a thread giving the following details:

1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of FrostWire (FW) & Java do you have? (Go to FW's menu Help>About FW...) Will show both FW & Java version.
9. Who is your ISP provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at FW or is this a new problem with an experienced user.
12. Do you see a brick wall in front of the blue world icon at the bottom of FW's interface?

Attached Thumbnails
Connection problems? Check here first!-fw-firewall-detectionl1.gif  

Last edited by Lord of the Rings; December 20th, 2013 at 10:56 AM. Reason: Added Linux connection installer
  #2 (permalink)  
Old November 12th, 2011
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 893
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Default

Some Connection-fix installers have been added to the above post. Feel free to try them if you are having connection problems. If the connection fix installers do not help then first see the link at very top of the above post. If none of the LW 4 connection suggestions help then create a new thread in this forum section with your system details suggested at the bottom of the above post.

Main difference between LW 4 & FW is, FW puts the downloads.dat file into the FW preferences folder similar to LW 4.18 & LW 5, whereas LW 4.16 & earlier placed the downloads.dat file into the downloads incomplete folder. The Downloads.dat file is the file which records the details of your incomplete downloads. This information about the downloads.dat file is only relevant if you should choose to delete your FW preferences folder and using FW 4.17 - 4.21.

A big thank you to vosgpat our French forum section moderator for the translation.
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LinkBack to this Thread: http://www.gnutellaforums.com/frostwire/61028-connection-problems-check-here-first.html
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