get your $$$ BACK!!!(music members)

Mr Angry · #41 (**permalink**) July 12th, 2006

Has anyone else had dealings with the above download engine I am having real problems contacting them because of a problem?

feigsc · #42 (**permalink**) August 18th, 2006

I got a guy who just flat out refused to give a full refund - only partial (less $9.95), even when I said I'd take it up with my CC company, and then finally said I'd report it to the Internet Crime Complaint Centre. Got put through to a super eventually, left a voice mail message, doubt that will do any good. Have to go to CC company I suppose.

chitsaya · #43 (**permalink**) August 29th, 2006

I just have been scammed by a moviedownload site. I reported to the support team (the only contact) right away and I got a reply email saying that they do offer an 8 week refund period and a link to the clickbank customer report page. I already reported to the clickbank two days ago but no response yet. How can I email or call the clickbank directly?
thanks a lot,

coodgee · #44 (**permalink**) August 30th, 2006

I have a similar story. but you can get your money back. ring them up and demand it. they will tell you they have to charge the $9 processing fee but dispute this. they agreed to pay a full refund with very little hassle. YOU CAN GET YOUR MONEY BACK.

foolofthehill · #45 (**permalink**) August 30th, 2006

Quote:

Originally Posted by chitsaya

I just have been scammed by a moviedownload site. I reported to the support team (the only contact) right away and I got a reply email saying that they do offer an 8 week refund period and a link to the clickbank customer report page. I already reported to the clickbank two days ago but no response yet. How can I email or call the clickbank directly?
thanks a lot,

Go to this link here:
http://clickbank.com/contact/
There is a address and a fax number (plus some online forms). Where there is a fax number, there should be a phone number to find out.....

ladycal · #46 (**permalink**) August 31st, 2006

I too have been scammed by Mp3music HQ, I signed up on 11th August and was charged £38.73 approx £20.00 more than I anticipated paying, the automatically charged me for the pro version and additional spyware. Any suggestions as to what my course of action should be? Have sice accessed Frostwire free of charge.

Trooper1023 · #47 (**permalink**) September 5th, 2006

i got caught in the same trap, by http://www.download-it-free.com/limewire/

they also like to call it http://www.themusicsmembersarea.com/

yes, these people list a whole number of FREE downloading clients. however, their trap is a little different.

while they talk about "Lifetime Full & Unlimited Access for only (crossed out)37.95) (crossed out)29.95) - Now Only $23.46!!! (best offer!)", once you've gotten your login, and access their FAQ, you find out that their service is (see below:

I thought these programs were free, why am I asked to pay for them?
The software is free. What we offer is unlimited access to our exclusive members area where you will find over 50 different applications all related to the world of downloading so you can begin downloading the media of your choice now! You also get unlimited access to our specialized support team who will be able to help you 24/7 if you are experiencing any type of problems with the software found in the member's area. To top it all off, you also get online tutorials and all the latest updates for the lifetime of your membership at no additional cost.

of course, their main "Support" link in the navbar goes to http://www.mp3helpdesk.com/contact.asp
and their "Web-chat" is "Coming soon! Enjoy the most interactive support experience available on the net today: Live web-chat!"

pah. more bullsh!t. i've emailed support@mp3helpdesk.com and am waiting for a responce... i'll post any replies here, as well.

Trooper1023 · #48 (**permalink**) September 7th, 2006

Here's the contents of the email I sent to support@mp3helpdesk.com

Quote:

This is my order for a "Lifetime Membership".
<CLIPPED>

I am very displeased to see that there was an ADDITIONAL charge placed on my credit card that I was not informed of ahead of time.

I am even more displeased because thus far I have had no luck getting FrostWire OR LimeWire to connect to their networks. I am on the verge of calling my credit card company and asking them to void the charge because I am not being provided with the services I paid for.

<Signed>

Here's their first reply.

Quote:

Hi,

Thanks for writing,

I have refunded your charge for the spyware.

Friendly Regards, Michelle
Customer Support
http://www.mp3musichq.com

And here's there second, from Customer Support <support@mp3helpdesk.com>

Quote:

Hello,

Thanks for Joining,

Sorry to hear you are having a difficult time downloading.

What Operating System are you using ( Windows Me, Xp,2000, 98, 95, Mac ) ?
If you are a Mac user, Plese download from this link.
http://www3.limewire.com/download/LimeWireOSX.dmg

First make sure your pop up blocker is turned off. You will need to see the pop ups to install the program.

Internet Explorer is the best Internet Browser to use when installing programs. If you use the browser that your ISP(Internet Server Provider) automatically assigns your computer you may have some problems installing. Like AOL, NetZERO etc. Minimize the existing browser and click on the blue e on your desktop. Now try installing the program. If you do not have Internet Explorer please click on this link to install it free.
http://www.microsoft.com/windows/ie/default.mspx

Please see this link for helpful information.
http://www.mp3helpdesk.com/TechFaqs.asp#i15

If you were unable to download Limewire or frostwire due to firewall restrictions, I suggest that you right click on your firewall icon, and choose disable. That will allow the program to download. After it is downloaded you need to enable it again. Here is limewire suggestions on firewalls. http://www.limewire.com/english/content/firewalls.shtml

If you have the limewireor frostwire program installed on your computer and the icon on your desktop and the Search Box is not activated and or you are not able to search for files. Please look at the bottom of the Limewire program on the left side, there will be 4 or 5 connection bars. If the connection bars are Green then you are connected to the internet and should be able to search for files. Type in the search box the name of the file (song,video,movie.) Then hit search. You should see the results in the middle of the screen.

If your Connection bars are Red then you are not connected to the Internet. Make sure your computer is connected to the Internet. If it is then please do the following.
In the upper left hand corner there is a file tab, click on it and choose connect. If it shows only disconnect option, choose that, then choose connect again. If that fails,
Go to Start>Control Panel>Add/Remove Program. Scroll down till you see Limewire if it's there. Click the Remove tab to remove this from your system.
Now shut down your computer and restart it.

Once rebooted, try installing Java again.
Visit this link: Install Java for your operating system.
http://www.java.com/en/download/manual.jsp

If the java program does not run, Check the following :
Running with Internet Explorer on Windows Systems
The Java must first be enabled as follows:

1)Select Tools / Internet Options / Advanced from the browser’s menu bar

2)Make sure java is ticked.

3)Restart Explorer.

Please give me details so I can assist you.
If you can supply us with screen shots so we can see what your screen looks like that would be great.

You may need to run the Java offline installer in order to get it to run. This link will help you with that.
http://java.sun.com/j2se/1.4.2/jre/install-windows.html

Limewire has a nice help section, if you encounter any problems you need help with.
http://www.limewire.com/english/content/faq.shtml

Don't hesitate to contact us if you need more help, you paid a membership to have a great Support Team to Assist you with your problem that might arise from time to time..

Thanks Michelle @,
MP3MusicHQ.com Support
http://mp3musichq.com/

Share Responsibly:
Copyright law protects original works of authorship, including literary, dramatic, musical, artistic, and certain other intellectual compositions. Individuals who reproduce, distribute copies, publicly perform or display works without the copyright owner's consent, may be in violation of the law. For more information about U.S. copyright law, please visit:
http://www.loc.gov/copyright/

We do not condone copyright infringement. Due to the nature of peer-to-peer software, we are unable to monitor or control the types of files shared within the peer-to-peer communities.

Hm. Hmmm. Lookie here, at all the common-sense troubleshooting methods they've gone through the trouble to collect and email to me. Funny how they aren't addressing the problem I reported! Rrrr.

I'll be back again, when next they reply to my latest attack, I mean, message.

ladycal · #49 (**permalink**) September 28th, 2006

Quick update, after sending a couple of emails (which were not replied to) I finally took the bull by the horns and rang an 0845 number listed on help site, spoke to a guy called Ryan Smith (who was very helpful) and should be getting a refund via my credit card within 8-10 days. Fingers crossed. Will post again when confirmed. I had also contacted my credit card company desputing the charge, but had not completed the relevant paperwork. Told them of this so perhaps that helped.

Ironsavvy · #50 (**permalink**) September 30th, 2006

Well add me to this list as well. I really feel like an IDIOT. I will take some solice from this experiance,Im glad they didnt clean out my bank account. I will research and find forums like this before I even think about grabbing my wallet. Personally these type of preditors should be locked up because all of us that works hard for what we buy is what makes it sting because they dont do diddly for stealing our money.but I will get them I pulled the site from my history bar and I will make sure they get what they give.
amen to all peeps who work for what they have

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