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You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here)

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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

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4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old September 16th, 2005
ultracross's Avatar
FrostWire Developer
 
Join Date: February 7th, 2005
Posts: 815
ultracross is flying high
Default user cp

yo, admins been screwy with the user cp?
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  #2 (permalink)  
Old September 16th, 2005
Lord of the Rings's Avatar
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Location: Middle of the ocean apparently (middle earth)
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If you have problems it's probably due to the recent forum update. It's had strange side FX. We're still trying to rectify them.

Last edited by Lord of the Rings; September 16th, 2005 at 11:28 AM.
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  #3 (permalink)  
Old September 16th, 2005
On Holiday
 
Join Date: April 20th, 2005
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Only A Hobo is a great assister to others; your light through the dark tunnel
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What's up Ultracross?
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  #4 (permalink)  
Old September 18th, 2005
ultracross's Avatar
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im also getting tired of seeing repeating errors such as:

"There seems to have been a slight problem with the database.
Please try again by pressing the refresh button in your browser.
An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience." (which the email is equivelent to foo@bar.com)

but atleast its updated and as you say, there being fixed.

Quote:
Originally posted by Only A Hobo
What's up Ultracross?
nothin much.. just was alittle confused about where alot of my cp options went... and where my sig went.. and where alot of other things went. basically > dev/null
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  #5 (permalink)  
Old September 18th, 2005
Lord of the Rings's Avatar
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Location: Middle of the ocean apparently (middle earth)
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I've been seeing the same errors ... refusing to load the page, etc. PITA
Yep almost everyday there seems to be slowdowns or the forum just seems to fade out for a period. I'll be just as happy to see an end to these issues.
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  #6 (permalink)  
Old September 18th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
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Ulracross said: "Im also getting tired of seeing repeating errors such as:

"There seems to have been a slight problem with the database.
Please try again by pressing the refresh button in your browser.
An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists."


Me to it's been on all morning until just now UK time

And re: what's wrong with the CP "nothin much.. just was alittle confused about where alot of my cp options went... and where my sig went.. and where alot of other things went. basically > dev/null"

I haven't noticed a problem there yet .... when the systems working that is ........
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Old September 25th, 2005
ultracross's Avatar
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Join Date: February 7th, 2005
Posts: 815
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excuse me admins.. but can you please quit messing with the user cp defaults. its starting to **** me off.

thnx
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  #8 (permalink)  
Old September 25th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default Please help Ultracross

I'll revise what I said about seeing no problems as I was relegated to non existant for 24 hours. My cp still has me down as being under 13 ... and while it would be nice to get that sorted, I feel that Ultracrosses need is greater than mine.

Ultracross, I hpoe you get sorted soon

Moderators, Administrators, and any one else who can help PLEASE help this poor unfortunate!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Old September 26th, 2005
Lord of the Rings's Avatar
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As far as I can ascertain, there is nothing wrong with UC's record. I certainly can't find any problems. And haven't since he 1st complained. For someone who has been on thin ice for the past month, that's a somewhat wild accusation to make against the mods or admins of the forum. Instead of treading water, why can't you accept like everyone else on the forum that there's been issues with the forum since the update & until the tech gets off his *** to find the problem, we all have to live with it. Let's move on. End of story.
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Old September 26th, 2005
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thin ice? eh, doesnt bother me none..

but im merely trying to get the attention of the admins that whatever they are messing with, it was screwing with my settings.. and my user cp kept resetting to defaults every other time i would log in (and cookies would expire on next login too).. it was also frustrating when i found that my PMs were turned off (again) and i was expecting a PM.

[edit] no need for special attention by the admins, i will just re-register under a different nick if its necessary. it might be only my account is screwed up. [/edit]


Last edited by ultracross; September 26th, 2005 at 11:49 PM.
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